Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tran Bartel

San Jacinto,CA

Summary

Highly-motivated individual with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

15
15
years of professional experience

Work History

Lash Technician

Self-employeed
San Jacinto
07.2015 - Current
  • Analyzed industry trends to develop competitive strategies.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Maintained relationships with existing clients by providing superior customer service.
  • Created marketing campaigns to attract new customers.
  • Identified new opportunities for growth, expansion, and diversification.
  • Developed strategic plans to increase profitability and efficiency.
  • Set pricing structures according to market analytics and emerging trends.
  • Attended regular professional development courses related to the field.
  • Ensured that high-quality service was provided to every client at all times.
  • Created a welcoming atmosphere for clients by providing excellent customer service.
  • Educated clients on proper aftercare techniques for lashes.
  • Kept records of client visits and updated customer profiles accordingly.
  • Maintained inventory of all supplies needed for lash services.
  • Cleaned and sanitized work area between each client appointment.
  • Recommended appropriate home care products suitable for each client's needs.
  • Performed eyelash extensions, refills, and removals in accordance with industry standards.
  • Developed strong rapport with clients to gain repeat business and improve overall sales.
  • Responded to customer inquiries by phone, email, and in person.

Bartender

Shooters
Hemet
09.2013 - 06.2015
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Performed opening and closing duties including restocking supplies.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Attended regular training sessions to stay updated on new products or trends.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Developed good working relationships with fellow employees through effective communication.
  • Followed safety protocols while handling sharp tools or dangerous chemicals.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Resolved customer complaints in a professional manner.
  • Greeted customers and provided excellent customer service.
  • Processed payments accurately and efficiently with POS system.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Balanced daily registers and generated sales reports for management.
  • Effectively multitasked within fast-paced environment.
  • Greeted guests with friendliness and professionalism.

Assistant Sales Manager

24 Hour Fitness
Antioch
07.2009 - 12.2012
  • Managed a team of sales representatives by providing guidance, training, and support.
  • Developed strategies to increase sales volume and market share.
  • Implemented new processes for managing customer accounts and improving lead generation efforts.
  • Prepared reports detailing performance metrics such as sales volumes and conversion rates.
  • Analyzed sales data to identify trends, opportunities, and areas for improvement.
  • Conducted weekly and monthly meetings to review progress against goals and objectives.
  • Resolved customer complaints in a timely manner while maintaining excellent customer relations.
  • Trained new sales staff on product knowledge, sales techniques, and company policies.
  • Ensured accurate forecasting of monthly, quarterly, and annual revenue targets.
  • Taught new associates sales tactics and performance improvement techniques.
  • Promoted exceptional levels of customer service by asking open-ended questions and assisting clients on sales floor.
  • Supported sales team members to drive growth and development.

Education

High School Diploma -

Deer Valley High School
Antioch, CA
06-2003

Skills

  • Makeup and Lashes
  • Social Media Marketing
  • Appointment Scheduling
  • Product knowledge mastery
  • Styling Suggestions
  • Complex Problem-Solving
  • Processing payments
  • Cold-calling
  • Goal-Oriented
  • Exceeding Customer Expectations
  • Meeting Sales Goals
  • Problem-solving abilities

Languages

Vietnamese
Professional

Timeline

Lash Technician

Self-employeed
07.2015 - Current

Bartender

Shooters
09.2013 - 06.2015

Assistant Sales Manager

24 Hour Fitness
07.2009 - 12.2012

High School Diploma -

Deer Valley High School

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Tran Bartel