Summary
Overview
Work History
Education
Skills
Timeline
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Tran Nguyen

Miami,FL

Summary

Computer savvy professional with exceptional attitude and team collaboration skills as an Assistant Manager. Adept in leveraging advanced Excel and analytical thinking to enhance operational efficiency and customer satisfaction. Excelled in workforce planning, significantly improving service quality. Skilled in communication, successfully built a high-performing team, driving business improvements and compliance. Encouraged manager and analytical problem-solver with coworkers for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills to positively impact business success. Dedicated to applying training, monitoring and morale-building abilities to boost performance. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Excelled in data-entry and database analyzing.

I am enthusiastic about bringing my skills and expertise to organization that values consistency, quality, and equal opportunities.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Natural Nails
05.2020 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Recorded daily transactions and calculating revenue using Excel.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Maintained loyal and new customers worksheets databases.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Controlled inventory by tracking purchases, expenses and stocking supplies.

Education

Bachelor of Science - Accounting And Business Management

Miami Dade College
Miami, FL

College Certificate - Accounting And Budgeting

Miami Dade College
Miami, FL

Associate of Arts - Business Administration And Supervision

Miami Dade College
Miami, FL

Skills

  • Customer Relationship Management (CRM)
  • Hiring and Recruiting
  • Communication Skills
  • Analytical Thinking Skills
  • Problem Solving Skills
  • Data Management
  • PowerPoint
  • Advanced Excel
  • Workforce Planning
  • Regulatory Compliance

Timeline

Assistant Manager

Natural Nails
05.2020 - Current

Bachelor of Science - Accounting And Business Management

Miami Dade College

College Certificate - Accounting And Budgeting

Miami Dade College

Associate of Arts - Business Administration And Supervision

Miami Dade College
Tran Nguyen