Trang Le
Tacoma,WA
Summary
A quick learner.
Good with detail jobs by hands.
Good with following instructions Friendly Manicurist versed in both manicures and pedicures. Hardworking, reliable and dedicated to customer service. Willing to take on any task to support business and team needs. Energetic Manicurist bringing [Number] years as experience as collaborative and responsible team player. Consistently requested by patrons due to level of care, precision and attention to comfort. Skilled in acrylic, gel and natural nail care techniques. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
28
28
years of professional experience
Work History
Nail Technician
Red Nail
04.2022 - Current
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Kept tidy and organized area to comply with cleanliness standards.
- Oversaw schedule to manage appointments of new and existing clients.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Prepared nail beds and cuticles, shaped nails and applied polish.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Applied manicures and pedicures following color and style preference of client to enhance aesthetics and groom nails.
- Communicated effectively with management concerning important customer issues.
- Responded to customer requests and concerns about gel application and nail art designs.
- Utilized specialized tools and techniques to restore natural nails and create unique nail art.
- Offered advice and recommended products to improve and maintain nails.
- Registered customer information on database to enable tracking history and maintain accurate records.
- Maintained master appointment calendar covering all customer visits, employee schedules, and special events.
- Completed consultations with spa guests to determine nail care needs.
- Cleaned and sanitized tools and equipment before each client.
- Grew repeat client base through effective marketing and customer service.
- Practiced highest standards of sanitation and sterilization of salon equipment.
- Followed proper safety and sanitation guidelines while performing nail services.
- Designed creative nail art designs and patterns.
- Demonstrated dynamic customer service by responding to customer inquiries.
- Offered personalized services according to needs and preferences.
- Executed pedicures and manicures using professional quality products and tools.
- Performed detailed trimming, filing and other nail services.
- Collaborated with other members of salon staff to provide amazing client experience.
- Provided clients with advice and education on best nail care practices.
- Kept client's nails in great condition and offered advice on maintaining manicures.
- Shaped and smoothed nails and extensions using tools such as files and rotary abrasive wheels.
- Treated, prepared, and maintained clients' nails on both hands and feet.
- Educated clients on proper use of salon products.
- Administered polishes, creams and cuticle oils.
- Inspected nails for signs of health-related issues or fungus and made recommendations accordingly.
- Assisted customers in selecting and applying appropriate nail colors.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction
- Used acrylics, gels and glitters to create custom nail art designs for clients
- Kept tidy and organized area to comply with cleanliness standards
- Oversaw schedule to manage appointments of new and existing clients
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning
- Prepared nail beds and cuticles, shaped nails and applied polish
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols
- Applied manicures and pedicures following color and style preference of client to enhance aesthetics and groom nails
- Communicated effectively with management concerning important customer issues
- Utilized specialized tools and techniques to restore natural nails and create unique nail art
- Offered advice and recommended products to improve and maintain nails
- Registered customer information on database to enable tracking history and maintain accurate records
- Maintained master appointment calendar covering all customer visits, employee schedules, and special events
- Completed consultations with spa guests to determine nail care needs
- Cleaned and sanitized tools and equipment before each client
- Grew repeat client base through effective marketing and customer service
- Practiced highest standards of sanitation and sterilization of salon equipment
- Followed proper safety and sanitation guidelines while performing nail services
- Designed creative nail art designs and patterns
- Demonstrated dynamic customer service by responding to customer inquiries
- Offered personalized services according to needs and preferences
- Executed pedicures and manicures using professional quality products and tools
- Performed detailed trimming, filing and other nail services
- Responded to customer requests and concerns about gel application and nail art designs
- Collaborated with other members of salon staff to provide amazing client experience
- Recorded weekly supply and inventory needs and made regular orders for replenishment
- Provided clients with advice and education on best nail care practices
- Treated, prepared, and maintained clients' nails on both hands and feet
- Educated clients on proper use of salon products
- Administered polishes, creams and cuticle oils
- Inspected nails for signs of health-related issues or fungus and made recommendations accordingly
- Shaped and smoothed nails and extensions using tools such as files and rotary abrasive wheels
- Kept client's nails in great condition and offered advice on maintaining manicures
- Assisted customers in selecting and applying appropriate nail colors
Cashier
Walmart
01.1999 - 03.2000
- Greeted customers entering store and responded promptly to customer needs
- Built relationships with customers to encourage repeat business
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Welcomed customers and helped determine their needs
- Helped customers complete purchases, locate items, and join reward programs
- Restocked and organized merchandise in front lanes
- Assisted customers with returns, refunds and resolving transaction issues
- Answered questions about store policies and addressed customer concerns
- Worked closely with shift manager to solve problems and handle customer concerns
- Addressed customer needs and made product recommendations to increase sales
- Upsold additional products and services to customers, increasing revenue
- Performed cash, card and check transactions to complete customer purchases
- Operated cash register to record transactions accurately and efficiently
- Handled cash with high accuracy and took care to check bills for fraud
- Worked with floor team and managers to meet wide range of customer needs
- Responded promptly to requests for assistance, spills and customer inquiries
- Maintained current knowledge of store promotions and highlighted sales to customers
- Processed refunds and exchanges in accordance with company policy
- Used POS system to enter orders, process payments and issue receipts
- Learned duties for various positions and provided backup at key times
- Tallied cash drawer at beginning and end of each work shift
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy
- Stocked, tagged and displayed merchandise as required
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences
- Identified and resolved discrepancies and errors in customer accounts
- Lifted up to [Number] pounds at once and used forklift to move heavier loads
- Monitored self-checkout systems and provided help in resolving complex problems
- Conducted inventory counts by adding each item in stock and documenting in computer system
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash
Receptionist
Doctors Office
09.1995 - 09.1998
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Assisted with onboarding new clients and securing paperwork completion.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Confirmed appointments, communicated with clients, and updated client records
- Kept reception area clean and neat to give visitors positive first impression
- Answered phone promptly and directed incoming calls to correct offices
- Responded to inquiries from callers seeking information
- Resolved customer problems and complaints
Education
High School Diploma -
Wilson High School
1202 N Orchard St, Tacoma, WA 9840606.1995
Skills
- Sanitize Tools
- Personnel Scheduling
- Administrative Support
- Appointment Management
- Gel Tips Application
- Nail Applications and Fills
- Operations Leadership
- Cuticle Care
- Polish Application
- Industry Standards
- Manicure Promotion
- Services Promotion
- Inventory Control
- Social Media Platforms
- Cash Register Operations
- Customer Education
- Problem-Solving Skills
- Team Meetings
- Salon Services Explanation
- Sanitation Procedures
- Customer Service
- Shape Nails
- Clean Equipment
- Nail Preparation
- Company Guidelines
- Facility Supervision
- Treatment Application
- Guest Check-In
- Time Management
- Providing Feedback
- Client Checkout
- Coordinate Appointments
- Client Requirements
- Client Services Quality Control
- Client Needs Assessment
- Nail Treatments
- Tool and Surface Sanitation
- Organize Supplies
- Massage Therapy
- Call Answering and Routing
- Hand and Foot Massage
- Front Desk Management
- Supply Monitoring
- Relaxation Techniques
- Product Knowledge
- Sanitation procedures
- Pedicures
- Nail preparation
- Acrylic nails
- Sales proficiency
- Financial administration
- Time management
- Line sanitation
- Problem-Solving
- Decision-Making
- Dependable and Responsible
Languages
Vietnamese
Full Professional
Timeline
Nail Technician
Red Nail
04.2022 - Current
Cashier
Walmart
01.1999 - 03.2000
Receptionist
Doctors Office
09.1995 - 09.1998
High School Diploma -
Wilson High School
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