TraNisha Dixon
Laveen,AZ
Overview
7
7
years of professional experience
Work History
Accounts Receivable Representative
NextCare Holdings Inc.
Tempe, Arizona
01.2024 - 05.2025
- Executed verification of insurance coverage for primary and secondary systems.
- Performed follow-ups on denials to achieve timely claim resolutions.
- Researched and resolved discrepancies in customer accounts.
- Collaborated with other departments to resolve any issues related to billing.
- Investigated reasons for non-payment by customers and take appropriate action.
Insurance Verification Specialist
McKesson
Tempe, Arizona
12.2019 - 02.2020
- Verified and obtained health insurance information for pharmaceutical coverage on behalf of patients.
- Ensured coverage and reimbursement aligned with patient health care plans.
- Created new insurance profiles while updating missing information as necessary.
Customer Service Representative
State Farm
Tempe, Arizona
09.2019 - 12.2019
- Managed inbound calls from customers, addressing account inquiries efficiently.
- Processed payments and performed data entry tasks accurately.
- Created tasks and notes for agents, ensuring seamless call transfers to appropriate departments.
Benefits Specialist
McKesson
Tempe, Arizona
11.2018 - 01.2019
- Verified and obtained health insurance information for pharmaceutical coverage on behalf of patients.
- Ensured coverage and reimbursement aligned with patient health care plans.
- Created new insurance profiles while updating missing information as necessary.
Medical Biller, Accounts Receivable
Apex
Peoria, Arizona
03.2018 - 10.2018
- Acquired thorough understanding of Medicare, Medicaid, HMOs, PPOs, and private insurance companies.
- Analyzed Explanation of Benefits statements to ensure proper billing and investigate denied claims.
- Resubmitted appeals for denied claims to secure appropriate reimbursements.
- Posted patient and insurance payments accurately to respective accounts with 100% accuracy.
- Managed batching and month-end processes for Accounts Receivable reconciliation.
- Contacted insurance companies to resolve payment discrepancies as needed.
- Followed up on unpaid claims within standard billing cycle timeframe to expedite resolution.
Education
Some College (No Degree) - Medical Billing And Coding
Carrington College
Phoenix, AZSome College (No Degree) - Front Office Associate with Medical Terminology
Maricopa Skill Center
Phoenix, AZSkills
- Insurance verification
- Claims resolution
- Account reconciliation
- Customer account management
- Payment processing
- Billing analysis
Timeline
Accounts Receivable Representative
NextCare Holdings Inc.
01.2024 - 05.2025
Insurance Verification Specialist
McKesson
12.2019 - 02.2020
Customer Service Representative
State Farm
09.2019 - 12.2019
Benefits Specialist
McKesson
11.2018 - 01.2019
Medical Biller, Accounts Receivable
Apex
03.2018 - 10.2018
Some College (No Degree) - Medical Billing And Coding
Carrington College
Some College (No Degree) - Front Office Associate with Medical Terminology
Maricopa Skill Center
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