Tranita Stanley
Grain Valley,United States
Summary
Experienced leader with a strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for a collaborative approach and unwavering commitment to excellence. Proven track record of driving success through effective leadership and fostering a positive work environment.
Overview
19
19
years of professional experience
Work History
Immigration Services Analyst
National Records Center (USCIS)
06.2023 - Current
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Enhanced data accuracy by meticulously validating and updating customer information in database.
- Managed multiple projects simultaneously while adhering to strict deadlines and quality standards.
- Streamlined data collection methods to improve speed and accuracy of analysis.
- Reduced errors in data entry, instituting rigorous quality control checks.
- Collected, arranged, and input information into database system.
- Gathered, organized and input information into digital database.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Supervisor: Megan Garcia 816-550-5729
- Okay to contact this Supervisor: Yes
Union Steward
National Records Centers
06.2023 - Current
- Assisted in the resolution of conflicts involving both union members and non-union employees, maintaining harmony in the workforce.
- Conducted thorough research on industry standards to support negotiations during collective bargaining sessions.
- Facilitated open communication channels between union leadership, membership, and management teams to ensure transparency in decision-making processes.
- Ensured fair treatment of all workers through diligent investigation of labor practices and potential violations.
- Supported the development of strong workplace policies by collaborating with management and employees.
- Educated new employees on their rights, benefits, and responsibilities as union members during orientation sessions.
- Promoted collaboration between union members and management, fostering a positive workplace culture.
- Enhanced member satisfaction by addressing grievances promptly and effectively.
- Improved labor relations by mediating disputes and promoting a supportive work environment.
- Maintained accurate records related to member concerns, grievances filed, resolutions achieved, and other pertinent data for future reference or analysis purposes.
- Negotiated favorable agreements for union members by participating in collective bargaining sessions.
- Assessed impact of union proposals on company or government operations.
- Interpreted and advised on labor relations policies and previously negotiated agreements.
- Mediated discussions between employer and employee representatives in attempt to reconcile differences.
- Completed in-depth investigations into issues pertaining to discipline and grievance management and recommended strategies.
- Maintained compliance with union contracts through careful review and communication of relevant information to members.
Human Resources Assistant
General Services Administration-GSA
08.2021 - 06.2023
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
- Managed confidential employee records, safeguarding personal and professional information.
- Provided HR policy guidance and interpretation to employees and management, ensuring consistent application.
- Responded to employee inquiries regarding benefits and other HR topics.
- Helped employees register for benefits programs using online portals.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Supervisor: Donald Washington 816-823-3991
- Okay to contact this Supervisor: Contact me first
Immigration Legal Assistant
U.S. Immigration and Customs Enforcement
09.2019 - 08.2021
- Compiled client application packets and included relevant documentation to present strongest case for successful outcome.
- Contributed to the development of internal resources, such as templates and checklists, streamlining workflow processes.
- Streamlined immigration case processing by efficiently organizing and maintaining client files.
- Drove continuous improvement in day-to-day process and transformation initiatives that resulted in impactful evolution.
- Contributed to client case file preparation and verified inclusion of required documentation.
- Filed correspondence and legal documents in correct client files and transmitted applicable documentation to courts and government agencies.
- Identified potential issues and concerns and proactively escalated to manager to reduce barriers.
- Maintained strict confidentiality concerning sensitive client information while demonstrating professionalism at all times.
- Improved office efficiency by developing a system for tracking important deadlines and filing dates.
- Supported attorneys during court appearances by compiling relevant materials and conducting background research on specific issues.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Supervisor: Kimberly Krawchuk
- Okay to contact this Supervisor: Contact me first
Consumer Affairs Assistant
Federal Deposit Insurance Corporation
10.2016 - 05.2019
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
- Increased efficiency by implementing new processes and providing administrative support to management.
- Expedited project completion times due to the ability to multitask effectively under tight deadlines.
- Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
- Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.
- Streamlined document preparation, ensuring accuracy and compliance with industry standards.
- Enhanced office efficiency by organizing and maintaining digital and physical filing systems.
- Reduced response time to external inquiries, establishing structured system for tracking and managing emails.
- Increased customer satisfaction by providing exceptional administrative support and resolving issues efficiently.
- Ensured smooth day-to-day operations by managing email correspondence and promptly addressing inquiries.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Increased customer service success rates by quickly resolving issues.
- Proofread and edited documents for accuracy and grammar.
- Volunteered to help with special projects of varying degrees of complexity.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Supervisor: Beverly Shuck-Retired
Budget Technician
Department of Veterans Affairs
06.2016 - 10.2016
- Submitted recommendations to budgets and forecasts for approval or disapproval.
- Enhanced financial transparency with clear, concise budget summaries and presentation materials.
- Provided timely support to department heads in monitoring their individual budgets, addressing concerns and offering guidance as needed.
- Reduced discrepancies in budget tracking through rigorous reconciliation of expenses and revenue.
- Served as a subject matter expert on budget-related issues within the organization, providing valuable insights to colleagues when needed.
- Advised managers on resource allocation decisions based on careful analysis of historical spending patterns.
- Managed multiple concurrent projects related to budgeting, consistently meeting deadlines while maintaining attention to detail.
- Participated in professional development opportunities to stay current on best practices in budget management techniques and tools.
- Ensured compliance with company policies and government regulations regarding financial management, conducting regular audits and reviews.
- Maintained accurate records of all financial transactions, facilitating accurate reporting and informed decision making.
- Developed strong working relationships with stakeholders across departments ensuring smooth communication channels.
- Improved budget accuracy by diligently reviewing and analyzing financial data and reports.
- Assisted in the development of annual budgets, collaborating with team members to ensure accuracy and alignment with strategic goals.
- Identified potential risks or weaknesses in existing budgeting procedures; recommended improvements accordingly for safeguarding company assets.
- Monitored and reported budgetary discrepancies to corporate senior management to maximize reporting efficiency and finalized spending plans.
- Evaluated procurement needs and projected expenditures.
- Reviewed monthly operations to assess compliance with budgets and determine necessary adjustments for future plans.
- Monitored contracts and analyzed expenses to facilitate financial objectives.
- Developed, analyzed and modified budgets to allocate current resources and estimate future financial requirements.
- Identified and implemented process changes resulting in improved performance and accuracy.
- Supervisor: Dr. Ram Sharma 816-861-4700 ext 52757
- Okay to contact this Supervisor: Yes
Alderman (City Representative)
City of Grain Valley Missouri
04.2015 - 10.2016
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
- Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
- Managed a diverse portfolio of clients, ensuring that each received tailored solutions aligned with their specific requirements.
- Provided valuable input resulting in new opportunities for growth and development.
- Fostered strong relationships with local business leaders, promoting economic development within district.
- Developed and proposed legislation to improve local infrastructure, leading to smoother traffic flow and safer roads.
- Addressed constituent feedback by amending proposed bills, thereby aligning more closely with community's needs.
- Coordinated with law enforcement agencies to address public safety concerns, resulting in noticeable decrease in crime rates.
- Collaborated with NGOs and community organizations to support social programs, enhancing welfare of underprivileged groups.
- Streamlined office procedures for handling constituent inquiries, significantly reducing response time.
- Conducted in-depth research on policy issues to inform and support legislative decisions, contributing to more effective governance.
- Spearheaded development of mobile app for constituents to report issues directly, enhancing service delivery and satisfaction.
- Played key role in negotiating terms of major infrastructure project, ensuring it met environmental and budgetary guidelines.
- Enhanced community engagement through regular town hall meetings, ensuring open communication lines between constituents and office.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Evaluated customer needs and feedback to drive product and service improvements.
- Developed effective improvement plans in alignment with goals and specifications.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Devised and implemented processes and procedures to streamline operations.
- Created and managed project plans, timelines and budgets.
- Conducted regular reviews of operations and identified areas for improvement.
- Supervisor: No supervisor Tranita Stanley 816-489-9013
- Okay to contact this Supervisor: Yes
Program Support Assistant
Department of Veterans Affairs
01.2015 - 06.2016
- Performed clerical organization, answered phones and filed documentation for program manager.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Communicated clearly with program staff and participants through written and digital correspondence.
- Efficiently managed multiple competing priorities under tight deadlines by utilizing strong organizational skills and attention to detail.
- Provided exceptional customer service when responding to inquiries from internal/external stakeholders regarding the program''s offerings or policies.
- Provided general program information and assistance.
- Coordinated logistics for meetings, events, and trainings, resulting in seamless execution and positive outcomes.
- Served as a liaison between the program team and other departments, fostering strong working relationships and ensuring clear communication channels.
- Actively participated in training sessions to enhance professional skills that positively impacted job performance.
- Maintained accurate records of project documents, facilitating easy access to essential information for all stakeholders involved.
- Provided comprehensive administrative support for program management, contributing to its overall success.
- Enhanced program efficiency by streamlining processes and implementing time-saving strategies.
- Managed information flow on behalf of program supervisors using digital organizational systems.
- Enhanced data accuracy with meticulous record-keeping and database management.
- Assisted in preparation of comprehensive reports, facilitating effective communication of program status and needs.
- Optimized resource allocation by maintaining detailed inventory records and identifying needs in advance.
- Increased program awareness by developing and distributing informative newsletters and updates.
- Supported compliance efforts by maintaining up-to-date knowledge of relevant regulations and policies.
- Coordinated with multiple departments to ensure seamless program support, enhancing overall project outcomes.
- Proofread and edited documents for accuracy and grammar.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
- Volunteered to help with special projects of varying degrees of complexity.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
- Completed daily logs for management review.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Supervisor: Gale Waters- Retired
Program Support Assistant
Vet Center Readjustment Counseling Services
09.2005 - 01.2015
- Performed clerical organization, answered phones and filed documentation for program manager.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Communicated clearly with program staff and participants through written and digital correspondence.
- Efficiently managed multiple competing priorities under tight deadlines by utilizing strong organizational skills and attention to detail.
- Provided exceptional customer service when responding to inquiries from internal/external stakeholders regarding the program''s offerings or policies.
- Assisted in gathering of program data to compose thorough monthly reports.
- Provided general program information and assistance.
- Developed strong relationships with vendors and partners to ensure timely delivery of goods/services necessary for program success.
- Coordinated logistics for meetings, events, and trainings, resulting in seamless execution and positive outcomes.
- Contributed to the creation of marketing materials promoting the program''s achievements, increasing visibility among key stakeholders.
- Served as a liaison between the program team and other departments, fostering strong working relationships and ensuring clear communication channels.
- Actively participated in training sessions to enhance professional skills that positively impacted job performance.
- Maintained accurate records of project documents, facilitating easy access to essential information for all stakeholders involved.
- Collaborated with cross-functional teams to address program challenges, fostering a culture of teamwork and problem solving.
- Provided comprehensive administrative support for program management, contributing to its overall success.
- Enhanced program efficiency by streamlining processes and implementing time-saving strategies.
- Analyzed program information to present innovative solutions to program supervisors.
- Participated in marketing, outreach and other visibility efforts.
- Assisted in the development and execution of program plans, ensuring timely completion of milestones and deliverables.
- Enhanced team productivity by providing timely administrative support and removing operational bottlenecks.
- Enhanced data accuracy with meticulous record-keeping and database management.
- Facilitated successful program events, handling logistics and participant engagement from start to finish.
- Conducted thorough research to support program development, resulting in more informed decision-making.
- Assisted in preparation of comprehensive reports, facilitating effective communication of program status and needs.
- Optimized resource allocation by maintaining detailed inventory records and identifying needs in advance.
- Supported financial management tasks, leading to more accurate budget tracking and reporting.
- Supported compliance efforts by maintaining up-to-date knowledge of relevant regulations and policies.
- Enhanced program visibility by assisting in creation and dissemination of promotional materials.
- Coordinated with multiple departments to ensure seamless program support, enhancing overall project outcomes.
- Proofread and edited documents for accuracy and grammar.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
- Volunteered to help with special projects of varying degrees of complexity.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Performed wide-ranging administrative, financial and service-related functions.
- Increased customer service success rates by quickly resolving issues.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
- Served as corporate liaison for finance, IT, and marketing departments.
- Trained and supervised employees on office policies and procedures.
- Supervisor: Nathaniel Whiters 816-753-1866
- Okay to contact this Supervisor: Yes
Education
No Degree - Criminal Justice
Penn Valley Community College
Kansas City, MOSkills
- Leadership qualities
- Grievance handling
- Assertiveness
- Teamwork and collaboration
- Time management
- Multitasking skills
- Collective bargaining
- Collective bargaining negotiation
Jobrelatedtraining
- iLEAD Program (NRC) 02/2024-11/2024
- Immigration Fundamentals Training (IFT), 02/01/24
- AED/CPR and First Aid Training, 09/27/23
Availability
Permanent, Telework, Full-time
Desiredlocations
Kansas City, Missouri, United States
Timeline
Union Steward
National Records Centers
06.2023 - Current
Immigration Services Analyst
National Records Center (USCIS)
06.2023 - Current
Human Resources Assistant
General Services Administration-GSA
08.2021 - 06.2023
Immigration Legal Assistant
U.S. Immigration and Customs Enforcement
09.2019 - 08.2021
Consumer Affairs Assistant
Federal Deposit Insurance Corporation
10.2016 - 05.2019
Budget Technician
Department of Veterans Affairs
06.2016 - 10.2016
Alderman (City Representative)
City of Grain Valley Missouri
04.2015 - 10.2016
Program Support Assistant
Department of Veterans Affairs
01.2015 - 06.2016
Program Support Assistant
Vet Center Readjustment Counseling Services
09.2005 - 01.2015
No Degree - Criminal Justice
Penn Valley Community College
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