Traniya Herndon
Palmdale,USA
Summary
Shift Supervisor with over three years of experience enhancing operational efficiency through innovative digital solutions and meticulous record-keeping. Demonstrates expertise in customer relations and team collaboration, ensuring seamless communication and productivity.
Overview
4
4
years of professional experience
Work History
Shift Supervisor
Starbucks
05.2023 - 12.2024
- Lead and train team to maintain high service standards
- Optimize inventory management, reducing waste by a substantial margin
- Implement efficient scheduling to boost productivity
- Foster positive team environment, enhancing customer satisfaction
- Resolve conflicts effectively, ensuring smooth operations
- Coordinate with management to implement new policies
- Introduce creative solutions to streamline operations
- Develop new training methods, improving team performance
- Propose and execute successful promotional strategies
- Ensure strict adherence to food safety and quality standards
- Maintain accurate financial records and inventory logs
- Conduct thorough store audits, identifying areas for improvement
Service Deli & Bakery/ Cashier
Food4 Less
01.2022 - 05.2023
- Mastered cashiering and food handling, ensuring seamless customer service
- Maintained impeccable kitchen cleanliness and safety standards
- Managed inventory efficiently, boosting sales
- Expertly handled monetary transactions, minimizing errors
- Implemented rigorous food safety protocols in deli and bakery
- Streamlined inventory processes, reducing waste
- Optimized deli and bakery operations, enhancing customer satisfaction
- Improved cash handling accuracy, reducing discrepancies
- Contributed to sales growth through effective upselling techniques
- Fostered teamwork in fast-paced environment, ensuring smooth operations
- Assisted in inventory management, supporting sales targets
Server
Mi Rinconcito Azteca
06.2021 - 02.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Skills
- Customer Relations
- Conflict Resolution
- Money Handling
- Customer Service
Timeline
Shift Supervisor
Starbucks
05.2023 - 12.2024
Service Deli & Bakery/ Cashier
Food4 Less
01.2022 - 05.2023
Server
Mi Rinconcito Azteca
06.2021 - 02.2022
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