Trasee Field
Billings,MT
Summary
Accomplished Small Business Owner and Manager with a proven track record, demonstrating exceptional work ethic, problem-solving abilities and computer literacy. Skilled in enhancing customer satisfaction and operational excellence.
Overview
17
17
years of professional experience
Work History
Title Clerk
Yellowstone County Treasurers Office
11.2024 - 04.2025
- Audited and reviewed title documents for accuracy and compliance with state and federal regulations.
- Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
- Collected taxes and fees, submitted payments and issued receipts.
- Collaborated with various departments to ensure smooth workflow for title processing and delivery.
- Tracked pending titles using spreadsheet software, ensuring timely follow-up with clients and other stakeholders.
- Optimized customer experience, responding promptly and professionally to inquiries regarding title status and requirements.
- Increased departmental productivity, multitasking between title processing, customer service, and administrative duties.
Small Business Owner
Y Knot U Unlimited LLC
12.2021 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
Manager
Horsefly Brewing Compnay
02.2017 - 07.2023
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Defined clear targets and objectives and communicated to other team members.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Established team priorities, maintained schedules and monitored performance.
Journeyman Scaffold Builder
Day And Zimmermann Intl
09.2008 - 11.2015
- Enhanced job site safety by meticulously constructing and dismantling scaffolding structures according to current nuclear industry standards.
- Maintained a clean and organized work area, contributing to a safe and efficient job site for all personnel.
- Ensured project deadlines were met by coordinating with contractors, architects, and engineers on scaffold requirements.
- Facilitated smooth communication between team members through clear direction on project goals and expectations during scaffold builds.
- Up held unescorted access to the third largest nuclear power plant in the United States.
Education
Alhambra High School
Phoenix, AZEMT-NREMT
Maricopa Community Colleges, Glendale Community College
Glendale, AZWMD
Texas A&M Engineering Extension
GED -
Glendale Community College
Glendale, AZSkills
- Communicate and interact effectively with individuals of all levels
- Filing systems knowledge
- Administrative tasks
- Multitasking Abilities
- Reliability
- Computer Literacy
- Documentation Review and management
- Customer Service
- Time management
- Prioritization
- Transaction Processing
Timeline
Title Clerk
Yellowstone County Treasurers Office
11.2024 - 04.2025
Small Business Owner
Y Knot U Unlimited LLC
12.2021 - Current
Manager
Horsefly Brewing Compnay
02.2017 - 07.2023
Journeyman Scaffold Builder
Day And Zimmermann Intl
09.2008 - 11.2015
Alhambra High School
EMT-NREMT
Maricopa Community Colleges, Glendale Community College
WMD
Texas A&M Engineering Extension
GED -
Glendale Community College
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