TRASHAUNA SPENCER SPENCER
Atlanta,GA
Summary
Talented professional with several years of experience and successful career in planning, developing, and executing events and initiatives to achieve maximum potential. Creative and highly strategic with excellent leadership and client relations abilities. Professional and outgoing with success in building relationships and attracting new clients.
Overview
11
11
years of professional experience
Work History
CEO
Bella B Collection
Atlanta, GA
04.2013 - Current
- Created and maintained relationships with key stakeholders, including customers, suppliers, and other industry partners.
- Cultivated relationships with external organizations to build partnerships that benefited both parties.
- Represented the organization at conferences, events, and networking activities as needed.
- Developed and implemented strategic business plans to increase company profitability.
- Implemented technological solutions designed to improve operational effectiveness.
- Negotiated contracts with vendors to secure competitive pricing for goods or services.
- Analyzed market trends and customer data to inform decision-making processes.
Virtual Receptionist
Nexa Communications
Atlanta, GA
09.2021 - 04.2023
- Generated reports summarizing customer service statistics.
- Provided technical support to customers with online services.
- Maintained up-to-date knowledge of company products and services in order to effectively answer questions from customers.
- Performed administrative tasks such as filing documents, creating spreadsheets.
- Resolved customer complaints in a timely fashion.
- Assisted customers in troubleshooting their technical issues related to our products or services.
- Organized client files by inputting data into the system accurately.
Education
Bachelor of Science -
Alabama State University
Montgomery, AL01-2011
Skills
- Operational Excellence
- Succession Planning
- Inspirational leadership
- Solution Innovation
- Organizational Development
- Technical Support
- Scheduling
- Office Management
- Project Coordination
Timeline
Virtual Receptionist
Nexa Communications
09.2021 - 04.2023
CEO
Bella B Collection
04.2013 - Current
Bachelor of Science -
Alabama State University
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