TRASHELLE HUBBARD
Garland,TX
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
14
14
years of professional experience
Work History
EVS Technician
Parkland Hospital
09.2022 - 09.2024
- Washed blinds, windows, and walls with natural cleaning solutions to remove contaminants and pollutants.
- Emptied and decontaminated trash containers to efficiently reduce waste.
- Moved, rearranged and dusted furniture and fixtures using spiraling technique to prevent dust resurface.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Cleaned, removed and properly disposed of biohazardous substances in accordance with OSHA and health regulations.
- Performed regular equipment maintenance and reported problems to supervisor.
Front End Lead Supervisor
Walmart
09.2018 - 09.2022
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
Cashier Team Lead
Target
06.2015 - 08.2018
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Communicated with customers and team members to solve problems.
- Used POS system to enter orders, process payments and issue receipts.
Disaster Recovery Specialist
FEMA
08.2013 - 05.2015
- Facilitated emergency management training for staff and conducted emergency drills.
- Kept informed of activities or changes that could affect likelihood of emergencies, factors that could affect response efforts and details of plan implementation.
- Utilized comprehensive risk analysis to identify, assess and manage emergency management risks.
- Applied for federal funding for emergency-management-related needs and administered and reported on progress of such grants.
- Built and strengthened relationships to manage effective planning and implementation of emergency response strategies.
CSR
Acceptance Now
06.2010 - 08.2013
- Negotiated with account holders to devise repayment plans and minimize collections receivables.
- Managed past due collection calls, skip tracing, outside collections agency coordination and litigation activities.
- Negotiated to collect balance in full.
- Persistently reached out to customers with extremely past due accounts to recover lost revenue.
- Processed payments and applied to customer balances.
Education
High School Diploma -
L.G.PINKSTON
Dallas, TX08-2008
Skills
- Complaint resolution
- Customer service excellence
- Scheduling
- Multi-line telephone operations
- Coordination
- Microsoft Excel
- Problem-solving skills
- Goal orientation
- Verbal and written communication
- Cross-functional team leadership
- Safety rules
- Merchandise zoning
Timeline
EVS Technician
Parkland Hospital
09.2022 - 09.2024
Front End Lead Supervisor
Walmart
09.2018 - 09.2022
Cashier Team Lead
Target
06.2015 - 08.2018
Disaster Recovery Specialist
FEMA
08.2013 - 05.2015
CSR
Acceptance Now
06.2010 - 08.2013
High School Diploma -
L.G.PINKSTON
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