TRASHUNA BRIDGES
Cypress
Summary
Professional and efficient worker with a strong commitment to excellence. Eager to advance career and consistently deliver high-quality results. Seeking opportunities to expand skills and contribute to the success of a dynamic organization. Excited to take on new challenges and make a meaningful impact.
Overview
12
12
years of professional experience
Work History
Patients Relations Manager/ Medicare Billing Specialist
Oak St. Health
05.2022 - Current
- Assists patients in navigating the healthcare system; help patients resolve medical bills inside and outside of the clinic
- Builds and maintains trusting relationships with Oak Street Health patients in an effort to properly advise them in their healthcare coverage
- Provided the information on Medicare and use knowledge to assist patients with navigating insurance issues
- Coordinates the care of patients who are transitioning between healthcare facilities, including nursing homes and hospitals
Patient/Welcome Coordinator
Oak St. Health
01.2022 - 05.2022
- Scheduled appointments within electronic medical records platform
- Managed patient referrals by scheduling those appointments and completing authorizations
- Requested medical records, routes documents to clinical staff for review, and uploads documents into electronic medical record platform
- Optimized patients satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
- Kept patient appointments on schedule by notifying provider of patient’s arrival, reviewed service delivery compared to schedule, and informed providers of service delays
Housekeeping Supervisor
Good Shepherd Hospital
07.2016 - 02.2019
- Supervised and supported housekeeping personnel to maximize quality of service and performance
- Stocked room attendant carts with supplies to keep carts organized and clean
- Reviewed employee performance and devised improvement plan to achieve goals
- Interacted pleasantly with clients and guests when performing daily duties
Mental Health Technician
Oceans Behavioral Hospital
08.2012 - 11.2017
- Identified and addressed individual mental health challenges to support patients
- Documented patient interactions in compliance with HIPAA requirements
- Accurately documented all observations, interventions, and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge
- Conducted15-minute and unscheduled checks on patients, immediately responding to hazardous incidents or crises to maintain a safe milieu
- Handled various patient-oriented duties, including vital sign monitoring, medication administration and patient behavior assessments
- Assisted patients with activities of daily living; attended to patient behavioral problems and provides assistance in crisis intervention, as needed
- Provided care to patients in a manner that promotes safety, comfort, and the therapeutic environment
- Conducted15-minute and unscheduled checks on patients, immediately responding to hazardous incidents or crises to maintain a safe milieu
- Collaborated with other members of a multi-disciplinary team in leading milieu activities such as current events groups, community meetings, goals groups, fitness groups, activities of daily living groups, and/or recreational activities, as appropriate to the specified patient population
Mental Health Technician
Longview Behavioral Hospital
10.2014 - 11.2016
- Handled various patient-oriented duties, including vital sign monitoring, medication administration and patient behavior assessments
Education
Candidate of Bachelor of Science - Healthcare Administration
Southern New Hampshire
05.2026
Skills
- Coordinate Operations, Networking, Management, Customer Service, Administration Assistant, Communication, Sales, Goal orientated, Conflict Resolution, Technical skills, Problem Solving, Team player, Data Entry, Multitasking, Microsoft office, Attention to detail, Prioritizing, Staff Development, Brand Managment, Behavior Redirection, Medical Administration, Event Planning, Contract development and Management, Records Maintenance, Health code compliance
Timeline
Patients Relations Manager/ Medicare Billing Specialist
Oak St. Health
05.2022 - Current
Patient/Welcome Coordinator
Oak St. Health
01.2022 - 05.2022
Housekeeping Supervisor
Good Shepherd Hospital
07.2016 - 02.2019
Mental Health Technician
Longview Behavioral Hospital
10.2014 - 11.2016
Mental Health Technician
Oceans Behavioral Hospital
08.2012 - 11.2017
Candidate of Bachelor of Science - Healthcare Administration
Southern New Hampshire
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