Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse customers in a fast-paced setting.
Overview
2
2
years of professional experience
Work History
Manager
Rita's Italian Ice
11.2022 - 09.2023
Opened and closed store independently when needed and prepared deposits
Prepare,set up and attend Catering events
Managed and motivated employees to be productive and engaged in work
Onboarded new employees with training
Improved marketing to attract new customers and promote business
Maintained professional demeanor by staying calm when addressing unhappy or angry customers
Established team priorities, maintained schedules and monitored performance
Team Member
Rita's Italian Ice
05.2021 - 11.2022
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods
Assisted customers in selecting merchandise best suited to needs
Kept work areas clean, organized, and safe to promote efficiency and team safety
Assisted with inventory counts and stocking of merchandise
Developed strong cooperative relationships with coworkers and managers
Developed strong customer service and product knowledge skills to enhance individual and team performance
Operated register to process payments and collect cash payment for order totals
Worked different stations to provide optimal coverage and meet production goals
Accepting, preparing, handing over Third-Party Deliveries