Traviera Lewis-Burks
Atlanta,GA
Summary
Service driven professional with 4+ years experience in high pressure and fast paced environments. Demonstrating strong skills in team collaboration, problem solving, and active listening. Certified in phlebotomy and eager to support healthcare teams by enhancing patient care.
Overview
4
4
years of professional experience
Work History
Customer Service/ Server
Red Pepper Taqueria
Dunwoody, GA
08.2023 - 05.2025
- Managed 8-10 tables during peak business hours
- Greeted and sat guest with a welcoming demeanor
- Accurately processed food, beverage, and phone orders
- Responded to guests complaints and concerns efficiently
- Collaborated with team members to maintain a sanitary and easy going environment
Customer Service/ Server
T.G.I. FRIDAY'S - Bar & Restaurant
New Castle, DE
04.2022 - 08.2023
- Processed food and beverage orders through POS system with minimal error
- Supported team by expediting food orders, clearing tables, and handling guests needs
- Ensured 100% compliance with safety, sanitation, and health standards
- Prepared areas for daily service by arranging tables, displaying menus, and restocking containers
- Worked in a hand picked group that specialized in training new servers
Curbside Specialist
The Border Cafe
Christiana, DE
05.2021 - 03.2022
- Routinely checked bags to ensure all items were present before hand off
- Warmly delivered guests bags to a designated area
- Maintained curbside cleanliness and shut down machines towards the end of each night
- Coordinated with kitchen staff to ensure timely order completion
Education
Phlebotomy -
Atlanta Career Institute
Norcross, GA12.2024
Glasgow High School
Bear, DE06.2020
Skills
- Customer Service
- Active Listening
- Team Collaboration
- Detail Oriented
- Time Management
- Problem Solving
- Multitasking
Timeline
Customer Service/ Server
Red Pepper Taqueria
08.2023 - 05.2025
Customer Service/ Server
T.G.I. FRIDAY'S - Bar & Restaurant
04.2022 - 08.2023
Curbside Specialist
The Border Cafe
05.2021 - 03.2022
Phlebotomy -
Atlanta Career Institute
Glasgow High School