Travis Adams
ALBANY,GA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
Work History
Assistant General Manager
Deep South Kawasaki
Thomasville, GA
08.2023 - Current
- Used strong issue-resolution and communication skills to cultivate and strengthen lasting client relationships.
- Conducted regular performance evaluations for employees to ensure quality standards were maintained.
- Developed marketing plans to promote products or services offered by the company.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Managed team schedules, delegations, and performance evaluations to optimize productivity.
- Ensured compliance with all applicable laws and regulations related to employment practices.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Developed and implemented effective strategies to maximize sales and profits.
Assistant Sales Manager
Ridezilla of Albany
Albany, GA
03.2018 - Current
- Met with team on weekly basis to identify sales opportunities, discuss strategies and execute new promotions.
- Taught new associates sales tactics and performance improvement techniques.
- Helped sales professionals finalize customer sales and handled escalated concerns.
- Developed effective sales team members through highly individualized coaching.
- Promoted exceptional levels of customer service by asking open-ended questions and assisting clients on sales floor.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Built sales forecasts and schedules to reflect desired productivity targets.
Service Writer
Ridezilla
Albany, GA
03.2018 - 05.2019
- Interfaced with technicians, parts department and managers to stay on top of availability and service procedures.
- Presented accurate estimates to inform customers of service charges and expectations.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Collected deposits or payments and arranged for billing.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
Store Manager
Advanced Auto Parts
Albany, GA
02.2017 - 03.2018
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Monitored employee performance and identified performance gaps for corrective action.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
Assistant Manager Groundskeeper
Doublegate Country Club
Albany, GA
05.2014 - 03.2017
- Partnered with different project stakeholders to gain valuable insight into operations and improve results.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Delegated daily tasks to team members to optimize group productivity.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Directed and led employees, supervising activities to drive productivity and efficiency.
Education
High School Diploma -
Riverwood International Charter School
Atlanta, GA05.2007
Some College (No Degree) - Business Administration and Management
Middle Georgia Technical College
Warner Robins, GASkills
- Revenue Monitoring
- Action Planning
- Sales Team Evaluations
- Team Recruiting and Onboarding
- Problem Solving
- Relationship Building
- Market Trend Analysis
Timeline
Assistant General Manager
Deep South Kawasaki
08.2023 - Current
Assistant Sales Manager
Ridezilla of Albany
03.2018 - Current
Service Writer
Ridezilla
03.2018 - 05.2019
Store Manager
Advanced Auto Parts
02.2017 - 03.2018
Assistant Manager Groundskeeper
Doublegate Country Club
05.2014 - 03.2017
High School Diploma -
Riverwood International Charter School
Some College (No Degree) - Business Administration and Management
Middle Georgia Technical College
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