Travis Allende
Shoreline,WA
Summary
Enthusiastic and dependable individual with 10 years of hands-on experience in administrative support and customer service capacities. Competent at ordering supplies, maintaining equipment and files, and maintaining day-to-day operations of large teams. Talented in training a team and holding them accountable to their best, communicating successes and opportunities, and leading by example. Well-organized to handle accounts payable and receivable, maintain petty cash and generate expense reports.
Overview
17
17
years of professional experience
Work History
Bakery Team Leader
Metropolitan Market
Seattle, WA
07.2025 - Current
- Demonstrate genuine enthusiasm and sincerity; customize the approach to meet customer needs, and build rapport through individualized service.
- Anticipate customer needs and questions related to products; actively work to remain knowledgeable and current in areas of responsibility, including product knowledge (e.g., product tasting, cutting-edge trends, product use research, and vocabulary development).
- Effectively follow through with customer item requests, questions, and concerns.
- Completes the Bakery/Coffee Shop weekly team member work schedule.
- Maintain high-quality standards in product management and presentation. Planning and executing bakery/coffee shop merchandising, displays, and pricing.
- Ensure effective ordering of all products for the Bakery, Coffee Shop Department.
- Establish sales, gross profit, labor, and supply budgets for the Bakery/Coffee Shop.
- Lead and readily participate in product promotions and focuses.
- Conduct quarterly physical inventories, and practice inventory control.
- Train all Bakery/Coffee Shop Department team members, and provide performance feedback and coaching.
Store Manager
STARBUCKS COFFEE COMPANY
Seattle, WA
08.2008 - 05.2025
- Analyzing data to create strategic and operational plans, clear and concise communication for effective store operations, building and inspiring a team, overseeing day-to-day operations such as store cleanliness, customer service excellence, daily tasks, and cash management.
- Managed day-to-day operations including scheduling shifts and assigning daily tasks.
- Resolved customer complaints efficiently while maintaining excellent customer service.
- Supervised cash handling processes to ensure accuracy of transactions.
- Provided training to new employees on company policies and procedures.
- Assisted with training staff on all internal operational functions.
Administrative Coordinator
Green Built Northwest
Seattle, WA
12.2015 - 12.2017
- Working with office and field staff, as well as customers to schedule, order and coordinate multiple construction projects, preparing necessary paperwork, analyzing and adjusting processes, creating office procedures, becoming educated on installation processes without any prior construction experience.
- Served as liaison between vendors, suppliers, clients and staff members.
Education
High School Diploma -
Shorewood High School
Shoreline, WASkills
- Data analysis
- Inventory management
- Cash handling
- Employee training
- Customer service
- Bilingual- English and Spanish
Timeline
Bakery Team Leader
Metropolitan Market
07.2025 - Current
Administrative Coordinator
Green Built Northwest
12.2015 - 12.2017
Store Manager
STARBUCKS COFFEE COMPANY
08.2008 - 05.2025
High School Diploma -
Shorewood High School