Professional fulfillment specialist with proven track record in efficient inventory management and order processing. Strong focus on team collaboration and adaptability to changing needs. Reliable in achieving results through attention to detail, effective communication, and problem-solving skills.
Trained new and existing Associates on various processes from hours to several days.
Conducted coaching sessions with Associates to address system-tracked errors, demonstrating processes as necessary.
Performed audits of Associate performance to ensure compliance with established standards.
Collaborated with managers and Learning Trainers via Chime to escalate and resolve operational issues.
Managed multiple tasks effectively while maintaining adaptability and flexibility in dynamic environments.
Responded promptly to support Amnesty Floor Monitors' needs and resolved any issues.
Assisted inbound staff and outbound pickers in maintaining a clear robotics floor.
Troubleshoot failed drive units on the AR floor to ensure operational efficiency.
Accurately picked customer orders in a fast-paced environment.
Responsible for ensuring that the bins' stowed inventory matches the system's inventory. Inspected items to make sure there were no defects.
Responsibilities include, but are not limited to, ensuring the crew completes each job according to company policy standards while constantly inspecting all work equipment to identify shortages and damages and relating findings to management for quick resolution to enable the smooth flow of operation.
As a crew leader, I am required to contact and meet with customers daily and always perform the highest level of customer service.