Travis AMBROSE
Orlando,FL
Summary
Industrious Shift Leader fully invested in building strong, motivated team to consistently deliver high-quality results against challenging targets. Documented success in supporting continuous improvement efforts and recommending measures to improve productivity. Strong technical and people management abilities.
Overview
5
5
years of professional experience
Work History
Shift Leader
Panda Express
Orlando, FL
05.2022 - Current
- Provided exceptional customer service and customers were left with a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Performed basic maintenance tasks such as changing light bulbs or replacing broken equipment parts as needed.
- Identified needs of customers promptly and efficiently.
Cashier
Chipotle
Orlando, FL
12.2019 - 05.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Followed company security procedures for handling large sums of money.
Education
High School Diploma -
Walker High School
Walker, LA05-2015
Skills
- Customer Service Management
- Production Reporting
- Equipment Troubleshooting
- Production Scheduling
- Operations Support
- Interpersonal Relations
- Cash Handling
References
References available upon request.
Timeline
Shift Leader
Panda Express
05.2022 - Current
Cashier
Chipotle
12.2019 - 05.2022
High School Diploma -
Walker High School
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