Travis Bailey
Lyndon,VT
Summary
High-achieving General Sales Manager adept at building and leading successful sales teams. Versed in the automotive industry practices, needs and customers. Offering 15 years' experience in the field.
Overview
15
15
years of professional experience
Work History
General Sales Manager
Autosaver Max
05.2017 - Current
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Upheld company policies and implemented standards fairly.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Resolved customer issues quickly to close deals and boost client satisfaction.
General Manager
Poulin Auto Sales, Used Cars / Trucks - Barre Vt
10.2014 - 05.2017
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Trained new employees on proper protocols and customer service standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Business Manager /Sales Manager
Midstate Dodge Jeep Ram Chrysler Hyundai
05.2012 - 10.2014
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Developed and implemented comprehensive salesperson training program.
- Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Sales Consultant
Autosaver Group
08.2008 - 05.2014
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Evaluated customer purchase requirements and recommended best-fit company offerings.
- Maintained sense of urgency in answering customer questions and requests through email or voice message.
Education
High School Diploma -
Lyndon Institute
Lyndonville, VT06.2001
Skills
- Time Management
- Persuasive Negotiations
- Team Oversight
- Product Knowledge
- Sales Process
- Sales Expertise
- Dealership Operations
- Negotiations Expert and Strong Deal Closer
- Automotive Systems
- Recruiting and Hiring
- Accomplished Manager
Timeline
General Sales Manager
Autosaver Max
05.2017 - Current
General Manager
Poulin Auto Sales, Used Cars / Trucks - Barre Vt
10.2014 - 05.2017
Business Manager /Sales Manager
Midstate Dodge Jeep Ram Chrysler Hyundai
05.2012 - 10.2014
Sales Consultant
Autosaver Group
08.2008 - 05.2014
High School Diploma -
Lyndon Institute
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