Mina Vo
Moreno Valley,CA
Summary
Proven team player and adept at cash handling, I enhanced customer satisfaction and sales at Daniel's Coffee through exceptional service and expert espresso machine operation. My friendly demeanor and ability to thrive in fast-paced environments led to training new staff, fostering a positive and productive team atmosphere. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
10
10
years of professional experience
Work History
Barista
Daniel's Coffee
08.2013 - 01.2020
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Receptionist
Son's Tan Salon
03.2013 - 12.2014
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled cash transactions and maintained sales and payments records accurately.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Receptionist
Deluxe Nail And Spa
02.2010 - 01.2013
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Kept reception area clean and neat to give visitors positive first impression.
Education
High School Diploma -
San Diego High School
1405 Park Blvd, San Diego, Ca 9210106.2009
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Active listener
- Cleanliness
- Exceptional customer service
- Cash Register Operation
Languages
Vietnamese
Native or Bilingual
English
Native or Bilingual
Timeline
Barista
Daniel's Coffee
08.2013 - 01.2020
Receptionist
Son's Tan Salon
03.2013 - 12.2014
Receptionist
Deluxe Nail And Spa
02.2010 - 01.2013
High School Diploma -
San Diego High School
Similar Profiles
Agnes Nicole MallariAgnes Nicole Mallari
Cashier Assistant at Daniel's Balloons–Las PinasCashier Assistant at Daniel's Balloons–Las Pinas
Rachel HoneaRachel Honea
Assistant Event Coordinator at Jack Daniel's DistilleryAssistant Event Coordinator at Jack Daniel's Distillery
Kristi MorrowKristi Morrow
Bottling Associate at Staffmark @ Jack Daniel'sBottling Associate at Staffmark @ Jack Daniel's