Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Travis Bitzer

San Diego,CA

Summary

Accomplished General Manager with extensive experience in enhancing operational efficiency and customer satisfaction at Coasterra Restaurant. Expertise in financial management, vendor relationships, and team leadership. Proven ability to develop and implement successful operational strategies and employee training programs.

Overview

21
21
years of professional experience
1
1
Certification

Work History

General Manager

Coasterra Restaurant
San Diego, CA
07.2022 - Current
  • Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Assisted in the recruitment process by interviewing potential candidates for open positions.
  • Conducted regular meetings with senior management team to review progress against established objectives.
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Guided management and supervisory staff to promote smooth operations.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Administered employee discipline through verbal and written warnings.

Restaurant Bar Manager

Coasterra Restaurant
San Diego, CA
01.2015 - 07.2022
  • Conducted weekly inventory, placed orders for liquor and beer, and tracked stock levels to ensure adequate supply.
  • Analyzed sales data to identify trends in customer preferences as well as areas of improvement within the bar program.
  • Ordered specialty liquors or wines when requested by customers or needed for specific events.
  • Enforced rules governing alcohol consumption responsibly among patrons.
  • Provided excellent customer service by anticipating guests' needs, responding promptly to requests, greeting each guest warmly upon arrival.
  • Supervised staff in the preparation of drinks, ensuring accuracy in accordance with company standards.

Account Executive

Kelleher Corp.
Ontario, CA
09.2010 - 10.2015
  • Provided timely customer service support to resolve any issues quickly and efficiently.
  • Developed and maintained relationships with key clients to ensure customer satisfaction.
  • Cultivated relationships with key decision makers through regular client visits and follow-up calls.
  • Provided exceptional customer service by responding promptly to inquiries and resolving issues quickly.
  • Greeted and assisted customers to foster positive experiences.

Expo Runner

Island Prime Restaurant
San Diego, CA
01.2005 - 01.2015
  • Collaborated with management team on ways to improve service levels within the restaurant.
  • Delivered food to guests in a timely manner while following safety protocols.
  • Assisted in training new staff members on restaurant operations and procedures.
  • Informed servers of any special dietary needs or allergies communicated by customers.
  • Organized food orders and ensured accuracy of items served to customers.
  • Checked all dishes before delivering them to ensure quality standards were met.
  • Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
  • Maintained a clean and organized work area throughout shift operations.

Education

High School Diploma -

Granite Hills HS
El Cajon, CA
06-2002

Skills

  • Financial management
  • Operational strategy
  • Employee training
  • Cost reduction
  • Inventory management
  • Customer service
  • Team building
  • Performance monitoring
  • Vendor management
  • Conflict resolution
  • Effective communication
  • Team leadership
  • Analytical skills
  • Product costing
  • Training and coaching
  • Profit and loss accountability
  • Customer relations
  • Toast/Aloha POS
  • R365

Affiliations

  • Golf
  • Walking dogs
  • Padres Baseball
  • Cooking

Accomplishments

  • 20 years with the Cohn Restaurant Group
  • Received promotions throughout my tenure
  • Recognized in Company meetings for performance

Certification

  • Manager ServSafe
  • RBS Certified
  • CRT Tequila Certified

References

References available upon request.

Timeline

General Manager

Coasterra Restaurant
07.2022 - Current

Restaurant Bar Manager

Coasterra Restaurant
01.2015 - 07.2022

Account Executive

Kelleher Corp.
09.2010 - 10.2015

Expo Runner

Island Prime Restaurant
01.2005 - 01.2015

High School Diploma -

Granite Hills HS

Similar Profiles

CREATE PROFILE
Travis Bitzer