Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Travis Brown

Temple,TX

Summary

Results-oriented Business Manager bringing expertise in accounting, supply chain management and marketing. Successful at overseeing all areas of daily operations and making effective policy decisions to positively impact business direction and bottom line profits. Diligent Manager with over 13 years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional inventory management, loss prevention and vendor negotiation performance.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Personal Banker II

Cadence Bank
08.2021
  • Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
  • Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
  • Worked closely with management to strategize sales techniques to increase branch production and customer service.
  • Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
  • Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.

General Manager

Cefco stores
02.2021 - 08.2021
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Designed sales and service strategies to improve revenue and retention.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Strengthened product branding initiatives and maximized outreach overseeing acquisitions, events and business development.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Worked with cross-functional teams to develop thoughtful product positioning strategies.
  • Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
  • Forecasted financial outlook mitigating enterprise risk and compiling performance, productivity and customer satisfaction data.
  • Trained employees on company procedures and worksite safety.
  • Inspired employees to work as cohesive team while delivering exceptional service to customers in every interaction.
  • Analyzed quarterly sales statistics and prepared analyses for corporate management.

District Supervisor

QuikTrip
08.2010 - 02.2021
  • Reviewed customer complaints to determine appropriate methods for resolution.
  • Mentored newly hired employees by explaining tactics for building sales pipelines.
  • Recruited and trained new employees to meet job requirements.
  • Motivated sales professionals by delivering positive reinforcement and constructive feedback.
  • Collaborated with other District Managers in meetings to brainstorm new ideas and discuss best ways to handle store issues.
  • Delivered consistent one-on-one and group training sessions to help Managers improve skills and selling techniques.
  • Met with each associate to establish realistic monthly sales goals.
  • Automated office operations, managed client correspondence and tracked records.
  • Led staff meetings for team of 20+ to communicate all different directives.
  • Recruited, hired and trained several employees for marketing and sales department.
  • Ran monthly reports to assess individual and team performance and note areas requiring improvement.
  • Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.

Education

High School Diploma -

Brazoswood High School
Freeport, TX
05.2010

Skills

  • Performance Improvements
  • Cross-Functional Team Management
  • Sales Team Development
  • Supervision and Training
  • Revenue Forecasting
  • Notary

  • Sales Tracking
  • Operations Oversight
  • Employee Motivation
  • Performance Assessment
  • Budget Control
  • Hiring and Onboarding
  • Recruitment and Hiring
  • Customer Service Management
  • Staff Scheduling
  • Department Oversight
  • Team Leadership

Certification

  • TABC
  • Manager Food Handler
  • Operator C

Timeline

Personal Banker II

Cadence Bank
08.2021

General Manager

Cefco stores
02.2021 - 08.2021

District Supervisor

QuikTrip
08.2010 - 02.2021

High School Diploma -

Brazoswood High School

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Travis Brown