Travis Bryan
Albuquerque,NM
Summary
Experienced professional supervisor with a strong background in team leadership and operational management. Demonstrated ability to improve team performance and streamline processes, resulting in increased efficiency and productivity. Recognized for creating a collaborative work environment that fosters open communication and drives successful outcomes. Known for adaptability and reliability in meeting dynamic business needs.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Lead Supervisor
Costa Solutions
03.2024 - Current
- Supervised a team of 16 employees, providing guidance and support to ensure efficient operations
- Developed and maintained schedules for the team, ensuring adequate coverage during peak hours
- Monitored employee performance and provided regular feedback to improve individual and team performance
- Collaborated with other departments to streamline processes and improve overall efficiency
- Ensured compliance with company policies, procedures, and safety regulations at all times
- Resolved customer complaints or issues promptly and effectively, maintaining high levels of customer satisfaction
- Trained new hires on job responsibilities, company policies, safety procedures, and customer service best practices
- Created reports analyzing key performance indicators (KPIs) such as sales figures, labor costs, customer satisfaction ratings etc
- Collaborated with HR department on recruitment, selection, and onboarding of new employees
- Mentored and coached team members to improve their performance and achieve professional growth
- Demonstrated strong leadership skills, motivating team members to reach their full potential through coaching and mentoring efforts.
- Assisted upper management in achieving long-term company objectives with timely execution of key projects.
Logistics Coordinator
The Sparrow Group
04.2022 - 12.2023
- I was responsible for the delivery of construction materials across the Navajo Nation using a 2016 Ram 3500HD and a combination of enclosed, flatbed, walled and powerlift trailers
- I was also responsible for truck and trailer maintenance as well as meticulous inventory management and procurement of needed materials
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
Property Supervisor
Job Corps Center
06.2023 - 11.2023
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Analyzed inventory data to identify and address stock discrepancies.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Maximized storage capacity by effectively organizing warehouse layout and implementing space-saving techniques.
- Managed relationships with vendors to ensure timely delivery of products while maintaining quality standards.
- Built and nurtured positive working relationships with vendors and suppliers.
Shipping & Receiving Manager / Inventory Specialist
USC Bag Manufacturing
10.2022 - 06.2023
- Responsible for setting up weekly shipments to USC Bag customers, including the running of daily inventory reports from Globe-Tek to track stock and completed jobs, locating products on property, labeling and staging products for pickup
- Communicating with logistics companies to find the best shipping rates and to set up deliveries
- Responsible for coordinating monthly audits on all finished inventory
- I also help out the CFO with entering Accounts Receivable and Accounts Payable invoices through Business Works while also managing and tracking all USC Bag purchase orders through Globe-Tek as well
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Optimized warehouse layout for efficient product flow from receiving to shipping areas, minimizing wasted time in transit between locations.
- Pulled, verified, and packaged items for shipment.
- Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Created effective communication channels between warehouse staff, management, and customers to address concerns promptly and maintain smooth operations.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Enhanced shipping efficiency by implementing streamlined processes and procedures.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Supervised warehouse staff, providing training and guidance to improve overall performance.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Collaborated with sales teams to meet deadlines for special orders or expedited shipments, ensuring customer satisfaction through prompt service.
Manufacturing Associate
Paul Argo screens
07.2018 - 10.2019
- I was responsible for manufacturing and screening wooden storm doors and running production machinery when needed
- Made sure that products were produced on time and are of good quality.
- Followed safety protocols and utilized OSHA-approved PPE to foster safe working environment.
- Organized work to meet demanding production goals.
- Enhanced product quality by conducting thorough inspections and adhering to strict quality control protocols.
- Exceeded daily production targets with consistent attention to detail and commitment to meeting deadlines.
- Participated in regular team meetings to discuss progress, address challenges, and align on strategies for achieving production goals.
- Operated various types of machinery efficiently while adhering to all safety protocols at all times during shifts worked alongside other employees working together towards shared objectives.
- Utilized hand tools and machinery to safely complete assembly processes.
- Upheld clean and organized workspaces to promote efficiency and minimize the risk of accidents or contamination.
- Assembled products to meet production requirements and daily established quotas.
Office Admin / Tech Support
Self Employed
06.2013 - 07.2018
- Assisting office staff in maintaining files and databases
- Preparing reports, presentations, memorandums, proposals and correspondence
- Assigning jobs and duties to office staff as needed
- Monitoring office operations
- Scheduling appointments and meetings for executives and upper-level staff
- Serving as the go-to for office inquiries and conflicts
- Managing staff schedules
- Tracking office supply inventory and approves supply orders
- Assisting in the preparation of department budgets and expenses
- Supervising all administrative personnel
- Troubleshooting office equipment when errors occur
- Setting up new computers, ghosting to network, software installations, etc
- Virus Removals and general security
- Optimized resource allocation by effectively prioritizing tasks based on business needs and project timelines.
- Developed comprehensive documentation to facilitate knowledge sharing among team members and support long-term maintenance efforts.
- Established coding standards to ensure consistent quality across the development team''s output.
- Reduced system downtime with proactive monitoring, timely troubleshooting, and efficient issue resolution.
- Collaborated with product managers to define technical requirements and develop innovative solutions for complex problems.
- Enhanced application performance by identifying bottlenecks and optimizing code.
Buyback Lead
2nd and Charles
10.2012 - 06.2013
- Responsible for managing the Buyback area when Buyback manager was not in the store
- Helped with the training and education of new employees
- Insured Buyback associates remained productive and adhered to the standards and practices set by the 2nd and Charles corporate office
- Responsible for making sure employee concerns were escalated to the appropriate manager or office if needed
- Insured that material that was being brought in was priced and stored in the right area of Buyback to make sure that the other areas of the store could get their merchandise on the shelves as soon as possible
- Ran the Buyback registers if needed to keep Buyback lines to a minimum as well as appraising and pricing items to make sure everything ran smoothly and did not get backed up
- Promoted positive work environment through proactive assistance to colleagues during peak hours.
- Ensured smooth operations by assisting with inventory management and promptly replenishing low stock items.
QA Specialist / Trainer / Supervisor
eBay Pro-stores
07.2010 - 01.2011
- Responsible for the training and education of the tech support and managerial staff as well as new hires
- QA tested new updates to the Pro-stores platform to create new training materials as well as creating a bug list to send to the developers for repair before the platform updates official release
- Insured employees performed to the best of their ability by monitoring metrics, listening to live calls and giving advice as well as coaching to help them with problem areas
- Involved in hiring and firing process of the tech support employees
- Responsible for taking customer calls to resolve any issues that the tech support consultants could not address
- Increased overall testing accuracy by creating detailed test scripts based on functional and technical requirements documentation.
- Mitigated potential risks associated with software releases by conducting risk assessments and prioritizing critical test scenarios accordingly.
- Ensured compliance with industry standards and regulations through diligent adherence to established QA procedures and guidelines.
- Assisted in root cause analysis investigations, leading to more efficient problem-solving techniques within the team.
- Contributed to continuous improvement initiatives by providing constructive feedback on software design and functionality during review meetings.
- Facilitated effective communication between QA, development, and management teams through regular status updates on ongoing projects, including progress reports and issue tracking metrics.
Education
Bachelor of Science - Multimedia
University of South Carolina
Columbia, SCHigh school diploma -
Swansea High School
Swansea, SCSkills
- Adobe Flash
- CSSHTML/XHTML
- JavaScript
- Visual Basic
- Globe-Tek
- Forklift (Stand up & Sit Down)
- Pallet Jacks (Manual & Electric)
- IDEMS
- Pro Eclipse
- XML/XSL
- Java
- Windows 11
- Adobe Photoshop
- Business Works
- Corel Paint Shop
- Office Suite
- Windows 10
- Communication skills
- Python
- Oracle
- Team management
- Motivational techniques
- Employee engagement
- Priority management
Certification
Driver's License, Non-CDL Class C
Timeline
Lead Supervisor
Costa Solutions
03.2024 - Current
Property Supervisor
Job Corps Center
06.2023 - 11.2023
Shipping & Receiving Manager / Inventory Specialist
USC Bag Manufacturing
10.2022 - 06.2023
Logistics Coordinator
The Sparrow Group
04.2022 - 12.2023
Manufacturing Associate
Paul Argo screens
07.2018 - 10.2019
Office Admin / Tech Support
Self Employed
06.2013 - 07.2018
Buyback Lead
2nd and Charles
10.2012 - 06.2013
QA Specialist / Trainer / Supervisor
eBay Pro-stores
07.2010 - 01.2011
Bachelor of Science - Multimedia
University of South Carolina
High school diploma -
Swansea High School