Travis Butterfield
Penn Valley
Summary
Dependable professional with strong background in customer service, sales and cash handling. Dedicated to quality and always professional.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Solatube Installer
Byers Enterprises
01.2020 - 10.2025
- Installed residential and commercial systems according to specifications and safety standards.
- Collaborated with team members to ensure timely project completion and quality service.
- Conducted site assessments to determine installation requirements that work best for the client.
- Maintained inventory of materials, ensuring adequate supplies for projects.
- Tested installed hardware and software to ensure proper functioning.
- Installed complex systems and equipment according to specifications and safety standards.
- Trained new installers on proper techniques, tools usage, and safety protocols.
- Resolved technical issues during installations, enhancing customer satisfaction through effective problem-solving.
- Enhanced customer satisfaction by providing timely and accurate installations.
Manager
Big 5 Sporting Goods
12.2012 - 01.2020
- Managed daily operations and staff in fast-paced retail environment.
- Oversaw inventory management and ensured accurate stock levels.
- Trained and mentored team members on product knowledge and customer service.
- Resolved customer inquiries and complaints with effective communication skills.
- Coached, mentored and trained team members in order to improve their job performance.
- Provided leadership during times of organizational change or crisis situations.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
High School Diploma -
Nevada Union High School
Grass Valley, CaliforniaSkills
- System installation
- Safety compliance
- Site assessment
- Inventory management
- Customer service
- Team collaboration
- Time management
- Problem solving
- Effective communication
- Employee training
- Leadership skills
- Troubleshooting
- Safety awareness
- Customer satisfaction
- Attention to detail
- Positive attitude
- Inventory oversight
- Retail experience
- Stocking supplies and retail products
- Sales and retail experience
- Task delegation
- Goal setting
Timeline
Solatube Installer
Byers Enterprises
01.2020 - 10.2025
Manager
Big 5 Sporting Goods
12.2012 - 01.2020
High School Diploma -
Nevada Union High School