Travis Cassell
Ridgeway,VA
Summary
Business professional prepared for leadership role with extensive experience in managing operations and driving business success. Proven track record of effectively overseeing daily operations, implementing strategic plans, and optimizing resources. Highly focused on team collaboration and achieving results, with reputation for reliability and adaptability. Expertise in financial management, staff development, and customer relations.
Overview
27
27
years of professional experience
Work History
Owner/Operator
KEV Prop
Winston-Salem, North Carolina
06.2025 - Current
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Trained and motivated employees to perform daily business functions.
- Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
Property Manager
Sefl Employed
05.2018 - Current
- Managed property maintenance schedules, ensuring timely repairs and upkeep of facilities.
- Conducted regular property inspections to identify issues and implement corrective actions.
- Coordinated tenant communications, addressing inquiries and resolving disputes effectively.
- Developed and enforced leasing agreements, ensuring compliance with local regulations.
- Streamlined rent collection processes, reducing late payments through proactive communication.
- Oversaw financial management of properties, tracking expenses and optimizing budgets for profitability.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
Pastor
Internation Pentecostal Holiness Church
08.2012 - Current
- Delivered engaging sermons to inspire congregation and promote spiritual growth.
- Led community outreach programs to strengthen church presence and foster relationships.
- Mentored emerging leaders within the church to develop their pastoral skills and abilities.
- Organized and facilitated Bible study sessions to deepen members' understanding of scripture.
Owner
Self-employed
06.1999 - 07.2019
- Adapted quickly to changing demands or unforeseen challenges within a project''s scope without compromising results.
- Managed project workflows to ensure timely delivery of services.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
- Consulted with customers to assess needs and propose optimal solutions.
- Increased client satisfaction by delivering high-quality projects on time and within budget constraints.
- Offered creative problem-solving techniques when faced with unexpected obstacles during the course of a project.
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Negotiation
- Inventory management
- Strategic planning
- Payroll processing
- Budget development
- Operational reporting
- Preventative maintenance
Timeline
Owner/Operator
KEV Prop
06.2025 - Current
Property Manager
Sefl Employed
05.2018 - Current
Pastor
Internation Pentecostal Holiness Church
08.2012 - Current
Owner
Self-employed
06.1999 - 07.2019