Travis Cavanaugh
Summary
High-performing, service-oriented professional with over 15 years of combined experience in mortgage loan closing, loan servicing, team leadership, RESPA, and multiple mortgage-related systems. Proven track record of delivering exceptional customer service and ensuring compliance with industry regulations. Skilled in managing complex loan processes, resolving issues efficiently, and leading teams to achieve organizational goals. Adept at utilizing technology to streamline operations and enhance productivity. Committed to providing accurate and timely support to clients while maintaining a strong attention to detail.
Overview
16
16
years of professional experience
Work History
Accountant, Treasurer, and Board Member
Breezy Point Beachside Condos
06.2023 - Current
- Mortgage related items, Accountant, Treasurer, and Board Member
Closing Team Leader/ Senior Closer / Fully remote
S3 Shared Service Solutions
03.2016 - 05.2023
- Team Leader for three different Credit Unions from New York to California
- FHA, VA, USDA, Down Payment Assistance and Conventional loans in every state
- Encompass LOS Experience
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
Loan Documentation Specialist 6 and Doc Drawer
Wells Fargo Home Mortgage
07.2014 - 01.2016
- Wholesale/Commercial Loan Services
- Quality Assurance for Attorney prepared Commercial, Global, and Energy loan package
- Enhanced the accuracy of loan document preparation by conducting thorough reviews, identifying discrepancies and ensuring timely resolution.
- Consulted with outside vendors to identify and resolve loan closing issues.
- Supported quality assurance efforts by conducting thorough audits of existing documentation and making necessary revisions as needed.
Loan Documentation Specialist 5
Wells Fargo Home Mortgage
04.2009 - 07.2014
- Company Overview: PMB Private Mortgage Banking
- Loan Closer/ Processor - Complex Closings Specialist
- Contributed to the successful completion of complex loan transactions by providing timely and accurate documentation support, facilitating smooth deal closures.
- Tracked loan status and updated applicant information to inform lenders of changes to applicants' financial situation.
- Prepared loan documents and explained terms to clarify loan conditions and requirements with applicants.
Education
Minnesota State University -
Minnesota State University
Mankato, Minnesota05.2003
Skills
- Accounting and bookkeeping
- Cash Flow analysis
- General Ledger Management
- Customer Relations
- Financial Management
Timeline
Accountant, Treasurer, and Board Member
Breezy Point Beachside Condos
06.2023 - Current
Closing Team Leader/ Senior Closer / Fully remote
S3 Shared Service Solutions
03.2016 - 05.2023
Loan Documentation Specialist 6 and Doc Drawer
Wells Fargo Home Mortgage
07.2014 - 01.2016
Loan Documentation Specialist 5
Wells Fargo Home Mortgage
04.2009 - 07.2014
Minnesota State University -
Minnesota State University
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