Travis Clark
Zebulon,NC
Summary
Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 20 years of experience working in busy warehouse and customer service environments, who seeks to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Punctual, reliable and dedicated to teamwork. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Chadwell Supply
Knightdale, NC
09.2022 - Current
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
- Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
- Assisted in loading finished goods onto delivery vehicles as required.
- Checked all outgoing shipments to ensure accuracy prior to dispatch.
- Resolved discrepancies between physical count results and system generated reports.
Delivery Driver
Chadwell Supply
Knightdale, NC
09.2022 - Current
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Verified accuracy of items loaded onto truck against shipping documents.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Assisted warehouse personnel in packing orders when necessary.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Delivered rush merchandise on tight schedules to meet customer targets.
Receiving Supervisor
Chadwell Supply
Knightdale, NC
09.2022 - Current
- Ensuring that all incoming materials, products, and supplies are properly inspected, stored, and accounted for.
- Developed and implemented effective strategies to improve efficiency in the receiving process.
- Coordinated with vendors to resolve discrepancies between purchase orders and invoices.
- Maintained communication with other departments regarding status of incoming shipments.
- Collaborated with other teams on special projects involving product delivery or storage arrangements.
- Utilized computer software programs to track inventory levels.
- Balanced quality, productivity, cost, safety and morale to boost performance in production.
Dock Worker/Supervisor of Operations
Forward Air
Garner, NC
08.2019 - 01.2022
- Responsible for loading/unloading of 53 foot trailers
- Implemented loading dock process and productivity improvements
- Performed pre-shift and post-shift inspections of dock equipment
- Reported and established key performance metrics to monitor and meet company goals
- Use handheld scanners to efficiently track and maneuver freight through our distribution network
- Accurately label boxes and prepare freight for shipment
- Recorded number of units moved or handled, using work tickets and daily production sheets
- Safely load and unload trailers by utilizing equipment such as hand trucks/pallets jack and forklifts
- Verify documentation and condition of freight to assure quality standards are achieved
- Maintain clean and safe working environment
- Other duties as assigned.
Material Handler/Forklift Operator
Implus Footcare, LLC
Durham, NC
04.2018 - 08.2019
- Unloads / loads product utilizing hand truck, pallet jack, shrink wrapper and other material handling equipment and tools
- Utilizes hand tools to move, stack and retrieve product
- Accurately positions and locates product in proper bin locations
- Completes product / bin location forms, packing slips, and other required documentation to account for product
- Loads and unloads product utilizing forklift
- Capable of receiving product for placing into inventory / replenishment verification
- Utilize scanner for product movement in warehouse.
Seasonal Sortation Associate
Amazon
Durham, NC
07.2017 - 03.2018
- Obtain storage location information from the merchandise database to assist in locating the item
- Appropriately document and report payment information
- Locate items in storage areas and compare the information on them with work orders to ensure conformance
- Check items to ensure that they are in good condition and conform to quality specifications and perform packing and boozing duties
- Keep the warehouse area clean and maintained at all times and perform minor repair and maintenance work on equipment such as forklifts and pallet jacks.
Facilities Maintenance Technician
Facility Maintenance, FBOP
Petersburg, VA
10.2013 - 06.2017
- Clean building floors by sweeping, mopping, scrubbing, or vacuuming
- Gather and empty trash
- Service, clean and supply restrooms
- Clean and polish furniture and fixtures
- Clean windows, glass partitions and mirrors using soapy water, other cleaners, sponges and squeegees
- Dust furniture, walls, machines and equipment
- Make adjustments and minor repairs to heating, cooling, ventilating, plumbing and electrical systems
- Mix water and detergents in containers to prepare cleaning solutions according to specifications
- Steam clean and shampoo carpets
- Strip, seal, finish and polish floors
- Follow procedures for the use of chemicals cleaners and power equipment in order to prevent damage to floors and fixtures
- Move heavy furniture, equipment and supplies, either manually or by using hand trucks
- Mow and trim lawns and shrubbery, using mowers and hand and power trimmers and clear debris from grounds
- Requisition supplies and equipment needed for cleaning and maintaining duties.
Floor Technician/EMS Technician
Durham VA Medical Center
Durham, NC
10.2009 - 08.2011
- Responsible for the overall appearance and cleanliness of the flooring and tiling in the Medical Center facility
- Independently determine appropriate chemicals, machinery or equipment necessary to perform each job to the highest standard
- Utilize electronic cleaning and floor equipment such as automatic buffer/scrubber, wet/dry vacuums and shampoo machines when necessary
- Ensure all work is done efficiently and quickly while also maintaining a safe working environment that meets OSHA and JCAHO standards
- Perform all housekeeping duties (cleaning, polishing, dusting, disinfecting, etc.) required to maintain a healthful, sanitary and safe condition for use by the Medical Center staff, patient and visitors
- Work independently to accomplish all assigned duties during each shift
- Ensure safety of environment by working to standards outlined in company policies and procedures.
Patient Financial Counselor
University of North Carolina Hospitals
Chapel Hill, NC
04.2007 - 09.2009
- Assisted patients in evaluating their financial situation in order to determine possible methods of payment
- Communicated the policies and procedures of the hospital as well as the patient's financial obligation for payment
- Set up custom payment plans tailored to the patient's needs and available funding options
- Update patient accounts and balances.
Operating Room Attendant
University of North Carolina Hospitals
Chapel Hill, NC
11.2006 - 04.2007
- Interact daily with various members of the operating team including surgeons, ICU nurses and anesthesiologist while acting as a member of the surgical team in order to perform a variety of general operating room duties
- Coordinate transport schedules with Operating Room Scheduler and RN Circulator in order to streamline flow of patients in and out of operating rooms
- Transport patients to and from recovery room
- Responsible for cleaning the operating rooms and equipment including scrub sinks, ICU equipment and positioning aids.
Customer Service Specialist
Blue Cross Blue Shield of North Carolina
Durham, NC
02.2005 - 11.2006
- Effectively answered customer calls and inquiries regarding insurance claims, coverage and benefits in a fast-paced call center environment
- Followed up and researched unresolved inquiries and responded to customers in a timely manner
- Classify diagnoses and services related to member treatment for the management and analytics of a member's case
- Appropriately document and report payment information
- Document new processes and suggest enhancements to existing processes
- Act in compliance with security and HIPAA policies and procedures.
Boatswain's Mate
United States Navy
Norfolk, VA
02.1999 - 09.2004
- Supervised duties of 25 junior personnel
- Trained deck division personnel in upkeep of ship's external structure, marlinspike, painting, rigging and deck equipment
- Oversaw cargo handling and inspected anchoring, mooring, fueling, towing and transferring of personnel and cargo
- Oversaw underway replenishment procedures to maintain equipment used in unloading and loading cargo
- Performed Search and Rescue (SAR) operations and responded to both military and civilian ships needing assistance
- Monitored construction of essential equipment for over 25 vessels in support of operation Iraqi Freedom
- Facilitated daily ship maintenance such as refueling and painting using JLG Boom lift
- Repaired and maintained over 75 departmental and divisional spaces for a crew of 3,000 troops and sailors
- Performed security watched and assisted in food service and equipment loading for over 2,000 Marines during Operation Enduring Freedom.
Education
High School Diploma -
Athens Drive High School
05.1997
Skills
- Critical Thinking
- Shipping and Receiving
- Forklift Certified
- Customer Service
- Warehousing/Stocking/Receiving
- Cargo Sorting
- Shipment Preparation
- Product Verification
- Inventory Organization
- Material Handling
- Order Picking
- Product verification
- Leadership and team building
- Logistics
- Complex Problem-Solving
- Inventory organization
Certification
Forklift Certification
Military Service
United States Navy, United States, Petty Officer Third Class, 02/1999, 09/2004
Timeline
Warehouse Associate
Chadwell Supply
09.2022 - Current
Delivery Driver
Chadwell Supply
09.2022 - Current
Receiving Supervisor
Chadwell Supply
09.2022 - Current
Dock Worker/Supervisor of Operations
Forward Air
08.2019 - 01.2022
Material Handler/Forklift Operator
Implus Footcare, LLC
04.2018 - 08.2019
Seasonal Sortation Associate
Amazon
07.2017 - 03.2018
Facilities Maintenance Technician
Facility Maintenance, FBOP
10.2013 - 06.2017
Floor Technician/EMS Technician
Durham VA Medical Center
10.2009 - 08.2011
Patient Financial Counselor
University of North Carolina Hospitals
04.2007 - 09.2009
Operating Room Attendant
University of North Carolina Hospitals
11.2006 - 04.2007
Customer Service Specialist
Blue Cross Blue Shield of North Carolina
02.2005 - 11.2006
Boatswain's Mate
United States Navy
02.1999 - 09.2004
High School Diploma -
Athens Drive High School
Forklift Certification
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