Travis Clarke
Fairfax,VA
Summary
Gifted Account Executive with remarkable branding knowledge and success in coordinating promotional and event strategies to boost brand exposure, customer engagement and market share. Innovative and forward-thinking with strong leadership, relationship-building and project management skills.
Overview
26
26
years of professional experience
Work History
Multi-Site Leasing Consultant
Equity Residential
11.2021 - Current
- Facilitated lease negotiations, ensuring compliance with regulations and company policies.
- Coordinated property tours, effectively showcasing amenities and community features to prospective tenants.
- Managed tenant inquiries, providing timely responses and resolving issues to enhance satisfaction.
- Developed marketing strategies, leveraging online platforms to increase property visibility and attract prospects.
- Led community events to engage residents, promoting a sense of belonging and improving tenant retention rates.
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
Account Executive
Carfax
10.2018 - 11.2021
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Increased sales by 27% with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Drove new business development through qualifying leads, building relationships and executing strategic sales.
- Created and executed account strategies to present services to key decision makers.
- Managed sales cycle from first contact to established customer sale and maintained solid customer base, monitoring changes to customer account profiles.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Liaised between clients and support team to resolve issues quickly and effectively.
- Presented product concepts and offerings to clients based on established specifications and preferences.
- Increased profitability and pipeline development by leveraging diverse marketing channels and sales strategies.
- Made 50-65 high volume calls per day
- Increased sales by 25% with execution of full sales cycle processing from initial lead processing through conversion and closing.
- High volume call center, outbound and inbound sales
Sales Representative
Sheehy Subaru/Volkswagen
09.2015 - 10.2018
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Responded to customer enquiries via telephone and email.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Maintained in-depth knowledge of vehicles, market conditions and customer buying preferences.
- Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
- Negotiated purchase prices and explained sales, warranty and optional products.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
- Pursued minimum of 75-80 new leads each month.
Sales Representative/Internet Sales Manager
Radley Acura
07.2008 - 09.2015
- Trained sales staff on company procedures and salesmanship.
- Coached 15 sales associates in product specifications, sales incentives and selling techniques, increasing customer satisfaction ratings by 10%.
- Updated company website with deals and product packages.
- Exceeded targets by building, directing and motivating high-performing sales team.
- Responded to internet inquiries and phone calls in timely matter.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Negotiated vehicle prices and secure financing for customers.
Sales Representative
Jim Coleman Toyota
03.2007 - 07.2008
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Maintained in-depth knowledge of vehicles, market conditions and customer buying preferences.
- Demonstrated vehicles and features, and conduct test drives.
- Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
- Answered telephone and email inquiries from potential customers.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Leveraged proven sales methods to increase revenue by 18% and surpass sales objectives by 25%.
Carpenter
Ameritech Construction
11.2005 - 02.2007
- Worked with master carpenters to install decks for both residential and commercial customers.
- Kept job site cleaned up properly and all debris disposed of in respective containers.
- Cut materials according to specifications in preparation for installation.
- Observed all OSHA and corporate safety regulations and procedures.
- Planned projects by identifying necessary equipment, tools, and required assistance.
- Installed drywall, ceilings, trim and fabricated replacement trim and moldings.
- Constructed 15 residential decks, carports, garages and sunrooms over 6 month.
- Conducted inspections, diagnosed problems, took measurements and made necessary adjustments to complete projects according to specifications.
- Led apprentices and trainees in building construction and renovation.
- Contracted and collaborated with specialty sub-contractors for special trade jobs or installations.
Stock Room Associate
Macy's Herald Square
12.2000 - 10.2005
- Maintained effective team member communication.
- Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
- Prepared pallets for shipment or use by sales floor employees.
- Organized warehouse and stockroom areas using forklift and pallet jacks.
- Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Managed product inventories and stocked product lines.
- Conducted periodic inventory inspections and reported out-of-stock items.
- Shelved new and returned inventory according to proper storage procedures.
- Completed cycle counts and full inventory audits.
Drywall Taper
Artistic Wall Finishers
03.2000 - 08.2005
- Completed drywall finish work with exceptional quality and efficiency.
- Installed and oversaw installation of drywall on various commercial and residential projects.
- Demonstrated efficiency and dedication to quality by contributing to over complete 23 jobs.
- Sealed joints by embedding tape into sealing compound.
- Assisted skilled workers with construction projects in rough and finish carpentry phases.
Education
Associate of Arts - Computer Animation
The Art Institute of New York City
New York, NYSkills
- Sales Closing
- Interpersonal communication skills
- Sales marketing
- Territory Management
- Converting leads
- Database Management
- CRM Systems (E-lead, Sales force)
- Sales
- Retention strategies
- Account acquisition
- Compelling presentations
- Account Management
- Customer relationships
- Sales strategies implementation
- Negotiation and persuasion
- Materials Selection
- Decision Making and Prioritization
- Work Crew Coordination
- Project Management
- Problem-Solving
- Client Relations
- Carpentry and Woodworking
- Customer Segmentation
- Process Improvement
Affiliations
- Member of Coats for kids 2020-Present
Timeline
Multi-Site Leasing Consultant
Equity Residential
11.2021 - Current
Account Executive
Carfax
10.2018 - 11.2021
Sales Representative
Sheehy Subaru/Volkswagen
09.2015 - 10.2018
Sales Representative/Internet Sales Manager
Radley Acura
07.2008 - 09.2015
Sales Representative
Jim Coleman Toyota
03.2007 - 07.2008
Carpenter
Ameritech Construction
11.2005 - 02.2007
Stock Room Associate
Macy's Herald Square
12.2000 - 10.2005
Drywall Taper
Artistic Wall Finishers
03.2000 - 08.2005
Associate of Arts - Computer Animation
The Art Institute of New York City