Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
Work History
Physical Therapist Assistant
PhyTEx Rehabilitation
05.2011 - Current
Managed 10+ employees while integrating their roles for efficient patient care and clinic operations.
Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain, and prevent disability.
Contributed to overall clinic efficiency by assisting with equipment setup, inventory management, and patient scheduling as needed.
Developed training programs for new hires within a company of 35-40 employees, ensuring consistent delivery of exceptional therapy services across the team.
Strengthened relationships with referral sources, resulting in increased patient volume and clinic growth.
Established clear communication channels between therapists, support staff, patients, and families to facilitate seamless coordination of care efforts.
Evaluated staff performance through regular assessments and reviews, fostering a culture of continuous improvement.
Front Desk Associate
Golds Gym
08.2009 - 05.2011
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Took client details over phone, in person, and via computer for guests and provided confirmation information.
Physical Therapy Aide
Paradigm Physical Therapy & Wellness
01.2008 - 08.2008
Increased patient engagement with therapeutic exercises through clear instruction, demonstration, and consistent encouragement.
Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
Education
Bachelor of Arts - Organizational Management
Midland College
Midland, TX
07.2017
Associate of Applied Science - Physical Therapist Assistant
Odessa College
Odessa, TX
05.2011
Skills
Body Mechanics
Patient Education
Staff Management
Customer Service
Business Development
Operations Management
Team Leadership
Maintenance and Repair Skills
Timeline
Physical Therapist Assistant
PhyTEx Rehabilitation
05.2011 - Current
Front Desk Associate
Golds Gym
08.2009 - 05.2011
Physical Therapy Aide
Paradigm Physical Therapy & Wellness
01.2008 - 08.2008
Bachelor of Arts - Organizational Management
Midland College
Associate of Applied Science - Physical Therapist Assistant
NA at Jefferson College of Rehabilitation Sciences/ Chair, Department of Rehabilitation MedicineNA at Jefferson College of Rehabilitation Sciences/ Chair, Department of Rehabilitation Medicine
CFY-SLP at Wedgewood Nursing and Rehabilitation/ The Brook at High Falls Nursing and RehabilitationCFY-SLP at Wedgewood Nursing and Rehabilitation/ The Brook at High Falls Nursing and Rehabilitation