Travis Courson
Houston,Tx
Summary
Dynamic leader with a proven track record in problem-solving and exceptional customer service. Committed to delivering the highest standards of service while fostering a positive and productive work environment for team members. Expertise in food safety and sanitation protocols ensures compliance and promotes a culture of health and safety. Passionate about enhancing customer experiences and driving team success through effective communication and collaboration.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Culinary Manager
Red Lobster
02.2024 - Current
- Motivated team to maintain high standards of food preparation and efficiency.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Service/ Bar Manager
Red Lobster
11.2022 - 02.2024
- Maximized guest service by training staff, overseeing operations, and resolving issues.
- Maintained high standards of guest service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Met with guests to discuss service needs and offer available solutions.
- Hired, trained and supervised team of service staff members to meet business goals.
Certified Restaurant Supervisor
Red Lobster
06.2021 - 10.2022
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
Bartender
Red Lobster
04.2019 - 06.2021
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected guest demands.
- Obtained cash bank and stocked service bar to prepare for operation.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous guest, team, and business needs while avoiding unnecessary delays or errors.
Caregiver
Private Practice
07.2016 - 01.2019
- Assisted with feeding and monitored intake to help my patient achieve nutritional objectives.
- Supported my client with mental support and physical activities to accomplish quality of life and sustain needs.
- Provided safe mobility support to help my patient move around personal and public spaces.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Education
High School Diploma -
Palestine High School
Palestine06-2011
Skills
- Engaging team leadership
- Brand identity adherence
- Committed to continuous learning
- Mixology expertise
- Proven sales ability
- Motivated self-learner
- Problem-solving skills
- Proficient in managing disputes
- Prioritization and scheduling
- Combat sports experience
Certification
- Manager ServSafe
- Manager ServSafe Allergens
LANGUAGES
English
Some Spanish
Timeline
Culinary Manager
Red Lobster
02.2024 - Current
Service/ Bar Manager
Red Lobster
11.2022 - 02.2024
Certified Restaurant Supervisor
Red Lobster
06.2021 - 10.2022
Bartender
Red Lobster
04.2019 - 06.2021
Caregiver
Private Practice
07.2016 - 01.2019
High School Diploma -
Palestine High School