Travis Cox
Cornelius,NC
Summary
Results-driven Assistant Quality Assurance Manager with a strong background in ensuring compliance with industry and regulatory standards. Experienced in leading cross-functional teams and developing effective quality management systems. Skilled in overseeing production processes, identifying issues, and implementing quality control procedures to enhance product quality and operational efficiency.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Quality Assurance Manager
OSA Inc
Charlotte, NC
10.2006 - Current
- IATF 19604 Core Tools and implementation
- Adhere to all facets of the Lock out Tag out procedures
- Handle quality communications to customers, vendors and personnel.
- Handle customer claims/complaints
- Monitor production to assure that parts are conforming to requirements
- Manage gage inventory, including making sure that all gages that are used in production are of good condition and calibrated
- Oversee quality training for the tube mills and cutting departments
- Led quality assurance audits to ensure compliance with industry standards.
- Developed and implemented testing protocols for product evaluation.
- Trained team members on quality control procedures and best practices.
- Collaborated with engineering teams to address product quality issues.
- Reviewed and analyzed inspection reports for continuous improvement opportunities.
- Coordinated cross-departmental meetings to align on quality objectives.
- Managed documentation of quality assurance processes and results.
- Monitored supplier performance to maintain product quality standards.
- Developed and implemented quality assurance policies and procedures.
- Conducted internal audits of processes, products, and systems to ensure compliance with quality standards.
- Compiled data on quality issues and vulnerabilities and reported findings with suggestions for improvement.
- Performed root cause analysis on non-conforming materials or products in order to determine appropriate corrective actions.
- Coordinated with other departments such as engineering, manufacturing, sales. in order to resolve any issues related to product quality.
- Created reports detailing results from inspections, tests, investigations that were used by senior management for decision-making purposes.
- Established key performance indicators for evaluating the effectiveness of the company's quality management system.
- Troubleshot product issues and fixed problems.
- Created, edited, and updated project manuals and technical documentation used by entire QA team.
- Supervised and guided inspectors, technicians, and other staff.
- Monitored production activities for conformance to established quality requirements.
- Examined and updated current quality standards for compliance. and policies.
- Reviewed customer complaints and identified trends in order to develop corrective action plans.
- Documented all findings from investigations into non-conformances in order to track progress towards resolution.
- Provided guidance on process improvements and best practices in order to maintain high levels of product quality.
- Inspected, removed and replaced malfunctioning equipment and tools to minimize workflow disruptions.
- Established and accomplished goals for improvements in profits, quality and delivery.
- Managed supplier key performance indicators and checked materials for compliance with specifications.
- Participated in meetings with customers regarding product specifications or other quality-related topics.
- Managed continuous improvement strategies to improve manufacturing margins and reduce costs.
- Evaluated supplier performance against pre-defined criteria and negotiated contract terms accordingly.
- Managed company onboarding processes, interviewing, and selecting new quality assurance personnel.
- Tracked and analyzed product trends to inform quality improvements. and suggested changes.
- Analyzed data from quality control testing to identify areas of improvement.
- Conducted risk assessments and validation activities to mitigate potential quality and compliance risks.
- Developed and maintained quality management systems to ensure compliance and efficiency.
- Collaborated with cross-functional teams to develop strategies for improving product quality.
- Utilized statistical process control (SPC) and other quality tools to monitor process capability and product consistency.
- Led cross-functional teams in conducting detailed product audits, identifying quality issues and ensuring compliance with specifications.
- Oversaw supplier quality assurance programs, including audits and performance evaluations, to ensure adherence to company standards.
- Fostered a culture of quality across the organization by promoting awareness and understanding of quality standards and their importance.
- Facilitated regular quality reviews with senior management, providing insights and recommendations for quality improvement.
- Directed the preparation and execution of internal and external audits, achieving compliance with ISO standards and other regulatory bodies.
- Updated and maintained documentation related to quality assurance processes, procedures, and reports to ensure regulatory compliance.
- Collected and analyzed production samples to evaluate quality.
Quality Assurance Team Leader
OSA Inc
Charlotte, NC
10.2006 - 12.2017
- Monitor all nonconforming material raw materials, work in progress and finished goods.
- Monitor documents to assure that all aspects of documentation are followed.
- Monitor Data collection for trends (SPC)
- Conducted metallurgical tests to evaluate material properties and performance - Grain/Melt Flow to assure proper weld
- Assist in the ISO/IATF/AIAG audits (internal and external)
- Communicated with plant personnel, team leaders, and management regarding quality-related issues to facilitate prompt resolution.
Education
Some College (No Degree) - QMS
NC State
CharlotteSmall Engine Mechanics
Crowley Ridge Vocational Tech
Forrest City, AKDiploma -
Wynne High School
Wynne, AKSkills
- Quality management
- Regulatory compliance
- Quality systems
- Quality documentation
- Quality control tests
- Quality testing
- Statistical process control
- Internal auditing
- Audit management
- Root cause analysis
- Process improvement
- Supplier evaluation
- Document control
- Problem solving
Personal Information
Title: Assistant Quality Assurance Manager
Certification
ASSE, American Society of Safety Engineers, Western Carolina University, Manufacturing Process Control, Conover, NC, Morgan Productivity, Conover, NC, Quality Work Group, Conover, NC, Supervisors Work Group, Conover, NC, Statistical Process Control, Conover, NC, Vandorn Demag Technical Training, Mooresville, NC, Industrial Arts, Rubber Process, Arrays, France, First Aid/CPR/Defib - First Responder, American Red Cross, Excel/Microsoft Word, CVCC, Hickory, NC, Continuous Improvement, Reidsville, NC, Proactive Listening, Mooresville, NC, Metrology- Charlotte, NC- Gages Include: Cylindrical Rings, Cylindrical Plugs, Pitch Diameter, Lead, Threads, Torque, Force, Calipers, Micrometers, Durometers, Optical, Video, IATF 16949/ISO9001-2015/AIAG Core Tools-NC State, APQP & PPAP, MSA, SPC, PFMEA, Internal Auditing
Training Record
- Lock out Tag out - Charlotte, NC
- Methods of Shinmichi Quality Assurance - Japan
- Toyota Supplier Quality Exhibition - Japan
- AK Steel Symposium - Butler, PA
- NAS(North American Steel Steel) Processing
- Coil Processing - Precision Strip - Bowling Green, KY
- Overhead Crane Operation, OSA - Charlotte, NC
- Hand Tool Calibration- MSI Viking, Duncan SC.
Timeline
Quality Assurance Manager
OSA Inc
10.2006 - Current
Quality Assurance Team Leader
OSA Inc
10.2006 - 12.2017
Some College (No Degree) - QMS
NC State
Small Engine Mechanics
Crowley Ridge Vocational Tech
Diploma -
Wynne High School