Travis Crane
Virginia Beach,Virginia
Summary
10 Years of sales and customer service experience. Enthusiastic leader with proven interpersonal communication skills and solid history of success with customers and employees driving sales excellence.
Overview
11
11
years of professional experience
Work History
Financial Analyst
Cox Communications
06.2023 - Current
- Reviewed financial reports and streamlined operations to increase productivity and company profits.
- Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability, and expense forecasts.
- Developed and implemented financial models to analyze complex information and assess health of organization.
- Performed complex financial and budget analyses to determine requirements and justify requested funding.
Commerical Sales Account Manager
Cox Business
11.2017 - 06.2023
- Trained new Business Sales Representatives.
- Developed strategic relationships with new and existing B2B customers by learning preferences and managing regular communications.
- Worked with multiple departments, including marketing and project management, in developing new ideas, initiatives, products, and services.
- Facilitated successful negation's, constructing complex financial rate structures and drafting contract language for commercial customers.
- Drove sales growth through account and business planning.
Inbound Sales Representative
Cox Communications
01.2016 - 11.2017
- Sales mentor/coach for Inbound Sales new hire mentorship program.
- Lead new hire sales training class for Inbound Sales and Tech Support.
- Lead department trainings on new and existing products to increase sales.
- COE 2017 Record Holder for highest completed conversion rate.
Retail Solutions Specialist
Cox Communications
11.2014 - 01.2016
- Trained and mentored incoming sales specialist.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Resolved customer issues quickly and efficiently to enhance overall customer satisfaction ratings.
- Built relationships with other sales team to increase company revenue.
Computer and Mobile Manager
Best Buy
07.2013 - 11.2014
- Interviewed and hired new sales representatives.
- Trained all incoming and existing Mobile and Computers Sales Representatives.
- Managed a sales force of over 20 sales specialists.
- Worked with other department leaders to increase store performance.
Education
Masters in Business Administration -
Capella University
04.2023
Bachelors in Business Administration -
Capella University
09.2022
Skills
- Training & Development
- Leadership
- Customer service
- Communication skills
- Time management
- Microsoft 365
Timeline
Financial Analyst
Cox Communications
06.2023 - Current
Commerical Sales Account Manager
Cox Business
11.2017 - 06.2023
Inbound Sales Representative
Cox Communications
01.2016 - 11.2017
Retail Solutions Specialist
Cox Communications
11.2014 - 01.2016
Computer and Mobile Manager
Best Buy
07.2013 - 11.2014
Masters in Business Administration -
Capella University
Bachelors in Business Administration -
Capella University
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