Travis Croteau
Schenectady,NY
Summary
Worked part time all through high school and have worked since graduating. I work hard and I can learn quickly. looking to find a job I can turn into a career.
Overview
9
9
years of professional experience
Work History
Short Order Cook
Skidmore College
09.2017 - Current
- Kept kitchen up to code for health and safety inspections.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Prepared food items according to recipe to drive quality and consistency.
- Understood cooking techniques and fundamentals to maximize safe food handling.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Checked temperature of foods to guarantee doneness and prevent food-borne illnesses.
- Maximized sales potential by properly prepping, storing, and rotating food products.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
- Prepared meals with special accommodations for those with allergies.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Handled portion control activities according to specified instructions provided by chef.
- Interacted with customers to address kitchen-related complaints and praise.
- Worked closely with other kitchen staff to facilitate timely completion of orders.
- Delivered instructions clearly and respectfully to avoid errors due to miscommunication.
- Restocked stations and supplies during slower periods between rushes.
- Adhered to strict food safety regulations and hygiene standards.
- Monitored food temperatures for proper cooking and safe consumption.
- Grilled, cooked and fried foods such as french fries, eggs, and pancakes.
- Performed daily food preparation tasks by chopping, slicing and dicing various food and ingredients.
- Cleaned food preparation equipment, work areas, and counters or tables.
- Prepared meals according to customer specifications.
- Trained new team members on kitchen operations and safety protocols.
- Operated and maintained grills, fryers and other cooking equipment.
- Verified accurate portioning of food items and garnishes.
- Followed recipes and cooking techniques for consistent results.
- Checked freshness and quality of ingredients.
- Washed, peeled and seeded fruits and vegetables to prepare for consumption.
- Utilized problem-solving skills to address customer complaints.
Parts Counter Sales Person
Upstate NY Plow And Truck Body
01.2016 - 09.2017
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Assisted customers with diagnosing problems for plow and truck bodies and purchasing necessary replacements.
- Assisted customers in finding appropriate parts promptly.
- Ordered parts from various distributors to fulfill demands.
- Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
- Ordered parts for the shop for use in equipment installs
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
- Organized parts storage and stocked inventory according to established guidelines.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Maintained clean and neat parts counter and sales floor.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Stocked and managed stock of parts.
- Researched vehicles and parts via physical catalogs and electronic means.
- Inspected parts for defects, removing damaged parts, and replacing with new ones.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
Shop Technician
Upstate NY Plow And Truck Body
09.2014 - 01.2016
- Partnered with shop team to diagnose problems, correct faults and restore equipment to manufacturer specifications through timely preventive maintenance.
- Kept shop clean, organized and stocked with supplies.
- Helped team meet customer service deadlines by working quickly and minimizing errors.
- Built, tested and modified equipment to achieve functionality objectives.
- Operated vehicles to troubleshoot problems and verify repair success.
Education
High School Diploma -
Ballston Spa Senior High School
Ballston Spa, NY06.2014
Skills
- High-Volume Environments
- Inventory Management Software
- Professional Relationships
- Billing and Payment Processing
- Proper Food Storage
- Safe Work Practices
- Clean Equipment
- Proper Storage Procedures
- Recipe Adherence
- Guest Satisfaction
- Equipment Management and Maintenance
- Delegating Tasks and Duties
- Personal Grooming Standards
- Food Allergies
- Restock Shelves
- Reading Comprehension
- Health Inspections
- Vendor Relationships
- OSHA Guidelines
- Cleaning and Sanitation
- Complex Problem-Solving
- Safe Handling Standards
- Credit Card Transaction Processing
- Collaborative Relationships
- Servsafe Certified
- Sanitize Tools
- Cooking Procedures
Timeline
Short Order Cook
Skidmore College
09.2017 - Current
Parts Counter Sales Person
Upstate NY Plow And Truck Body
01.2016 - 09.2017
Shop Technician
Upstate NY Plow And Truck Body
09.2014 - 01.2016
High School Diploma -
Ballston Spa Senior High School
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