Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

TRAVIS CROWE

Cypress,TX

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

9
9
years of professional experience

Work History

Inside Sales Representative

Sigma Supply
08.2020 - Current
  • Set up purchase orders and receiving orders in AS400 and S2K
  • Developed and implemented sales strategies to increase customer loyalty and retention
  • Enter sales orders and respond to customer inquiries regarding order details
  • Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement
  • Perform comprehensive market research on products and local business
  • Collaborated with outside sales representatives, marketing, and other departments to generate leads and close sales
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills
  • Negotiated contracts with vendors to get the best price
  • Ordered product according to customer needs while selling and recommending new material
  • Develops and maintains key relationships with purchasing contacts
  • Answered customers' questions regarding products, prices, and availability
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential
  • Set up new accounts, establish customer credit and set up payment methods.

Account Manager

Amailey Plumbing
05.2014 - 07.2020
  • Recorded accurate and efficient records in customer database.
  • Built relationships with customers and community to promote long term business growth.
  • Check inventory, material control, and accounting daily to reassure a profitable company
  • Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays
  • Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.

Education

B.A. - Communications

University of Houston

Skills

  • Special Requests
  • Serve Customers
  • Order Management
  • Revenue Growth
  • Overcoming Objections
  • Operational Efficiency
  • Inquiry Management
  • Payment Processing
  • Transportation Logistics
  • Sales and Negotiation

Accomplishments

  • MS Office | Sales | Marketing | Public Relations | B2B | Research | Account Services | Project Management | SAP | Warehouse | Forklift | AS400 | Inventory Control | Purchasing | Procurement | OSHA Standards | Inventory | Six Sigma| Logistics | Problem Solving | Risk and Relationship Management | Quality Control | Self-Sufficient | Approachable | Operations Management

Timeline

Inside Sales Representative

Sigma Supply
08.2020 - Current

Account Manager

Amailey Plumbing
05.2014 - 07.2020

B.A. - Communications

University of Houston

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