Travis Devlin
San Marcos,CA
Summary
Organized and passionate candidate successful at managing teams, meeting targets and willingness to take on additional responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Installation Manager
Full Swing Golf
09.2018 - 01.2023
- Directed teams in installation, testing, start-up and system commissioning tasks.
- Translated main cable and equipment location blueprints to technicians while declaring system outages and rerouting staff for timely service completion.
- Performed regular job site observations to provide direction for general contractor personnel and subcontractor laborers.
- Implemented systems to improve process efficiency and reduce project duration.
- Managed 60+ installers both domestically and internationally
- Set targets and drove installations to meet goals
- Managed internal team of Dispatchers, Coordinators and interns
- Conducted critical pre-installation conferences with general contractors, subcontractors, consultants, and manufacturer's representatives.
- Tracked project costs and other financial metrics to maximize profitability.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Led weekly production and operations contractor meetings, facilitating stronger communication, and helping to resolve critical issues.
Head Golf Professional
Eagle Crest Golf Club
02.2016 - 09.2018
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Trained and supervised staff to consistently meet performance goals and customer service standards.
- Created and maintained detailed reports of daily, weekly and monthly operations.
- Cultivated strong relationships with customers to build loyalty and repeat business.
- Hired golf shop and outside services staff
- Monitored budget and expenditures, keeping facility within budget.
- Developed partnerships with external vendors and suppliers to obtain quality products and services.
- Developed and implemented marketing strategies to increase customer engagement and drive revenue.
- Partnered across departments to run smooth, professional events and activities.
Account Manager
Taylormade Golf
04.2006 - 03.2016
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Coordinated with internal teams to facilitate prompt delivery of client projects.
- Developed and implemented strategies to increase client retention.
- Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
- Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
- Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
- Built relationships with customers and community to promote long term business growth.
- Negotiated prices, terms of sales and service agreements.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Achieved or exceeded company-defined sales quotas.
Meat and Seafood Clerk
Ralphs Grocery
01.2003 - 01.2006
- Used proper sanitation and food safety techniques to prevent food contamination and illness.
- Maintained excellent levels of food safety by frequently checking product dates and temperatures.
- Rotated products to sell before expiration dates, prevent waste and keep food safety in check.
- Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
- Assisted customers with special requests to meet needs and make shopping experiences more pleasant.
- Restocked products based on available inventories and customer demands.
- Gained knowledge of different meats to answer customer questions and suggest best cuts for various dishes.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
No Degree - Commuicatons
San Diego State University
San Diego, CAHigh School Diploma -
Orange Glen High School
Escondido, CA06.1997
Skills
- Building and Construction
- Creative Solutions
- Corrective Actions
- Management
- Sales
- Technical Documentation
- Data Analysis
- Risk Management
- Crew Management
- Microsoft Office
- Construction Scheduling
- Salesforce
Timeline
Installation Manager
Full Swing Golf
09.2018 - 01.2023
Head Golf Professional
Eagle Crest Golf Club
02.2016 - 09.2018
Account Manager
Taylormade Golf
04.2006 - 03.2016
Meat and Seafood Clerk
Ralphs Grocery
01.2003 - 01.2006
No Degree - Commuicatons
San Diego State University
High School Diploma -
Orange Glen High School
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