Summary
Overview
Work History
Education
Skills
Certification
References
Volunteer Experience
Core Competencies
Timeline
Generic

Travis Dezellem

Lebanon,USA

Summary

Detail-oriented and adaptable professional with a proven record in administrative support, financial transactions, and customer service. Demonstrates strong organizational skills, reliability, and a commitment to operational excellence across educational and event management environments. Recognized for clear communication, problem-solving, and the ability to thrive in fast-paced, team-oriented settings.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Program Co-Director

Imagination in Education
Colorado Springs, CO
05.2024 - 05.2025
  • Oversaw daily functions for before- and after-school programs, supervising up to 45 children and ensuring program adherence and safety.
  • Developed employee training materials, translating regulatory requirements into clear, actionable presentations to support compliance.
  • Utilized industry software to manage schedules, maintain organized records, and ensure secure handling of attendance, incident documentation, and confidential child and family information in accordance with state regulations.
  • Coordinated administrative responsibilities, maintained efficient workflows, and supported overall program organization.
  • Collaborated with staff and community partners to develop and implement educational activities and presentations.
  • Regularly engaged with parents, addressing concerns, de-escalating situations, and guiding positive outcomes in challenging circumstances.
  • Supported management with administrative tasks, facility operations, and served as an emergency substitute when needed.

Program Lead

Imagination in Education
Colorado Springs, CO
05.2023 - 05.2024
  • Provided supervision and support for elementary school-aged children in before- and after-school settings.
  • Managed roll call, snack distribution, and organized both on-site and off-site activities, including day camps.
  • Assisted in preparing activities and presentations, and addressed the daily needs and concerns of parents and children.

Operations Assistant (Freelance/Volunteer)

People’s Tiny House Festival
Colorado Springs, CO
01.2018 - 12.2023
  • Managed ticketing, registration, and payment processing while maintaining accurate financial records for cash sales.
  • Assisted in coordinating event logistics for community-focused housing festival.
  • Tracked cash box funds, ensuring proper accounting, balanced cashiers, and adequate cash levels at events.
  • Collaborated with venue and festival leadership during pre-event planning to coordinate logistics and layouts.
  • Delivered exceptional customer service to attendees and vendors, addressing inquiries and resolving issues promptly.
  • Orchestrated guest flow and vendor management, enhancing overall efficiency of large-scale events.
  • Assisted in layout design, scheduling, and post-event evaluations to ensure compliance with safety protocols.

Server/Hostess

Dog Haus
Colorado Springs, CO
07.2021 - 07.2022
  • Managed customer orders, payments, and resolved service-related inquiries.
  • Assisted with bar service, food handling, alcohol handling, and maintaining cleanliness of the dining area.
  • Performed opening and closing tasks, including balancing cash registers and preparing the restaurant for daily operations.
  • Trained new employees on customer service protocols, order-taking procedures, and restaurant policies.

Golf Course Attendant

Perry Park Country Club
Perry Park, CO
08.2020 - 12.2020
  • Assisted with customer service on the golf course, including managing rentals and addressing guest needs.
  • Supported course operations, including equipment stocking, regular maintenance, and upkeep of golf carts.
  • Handled cash transactions for rentals and services.

AFJROTC Cadet

U.S. Air Force
Colorado Springs, CO
08.2018 - 05.2019
  • Participated in event coordination, leadership training, and team-based activities within the Junior Reserve Officer Training Corps.
  • Gained experience in discipline, teamwork, and attention to detail through structured responsibilities.

Education

High School Diploma -

Discovery Canyon Campus School
Colorado Springs, CO
02.2021

Skills

  • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Google Workspace (Docs, Sheets, Slides)
  • CRM and Scheduling Tools

Certification

  • CPR Certification: January 2024 – January 2026
  • First Aid Certification: January 2024 – January 2026
  • AED Certification: January 2024 – January 2026
  • Driver's License: Active

References

References available upon request

Volunteer Experience

People’s Tiny House Festival, Volunteer, Colorado Springs, CO, 2018-01, 2019-01, Assisted with registration, ticket sales, and event entry, supporting smooth attendee experiences and efficient event operations., Provided customer support, addressed attendee questions, and helped with merchandise sales and distribution of event materials., Supported logistical functions, including directing foot traffic, assisting with event setup and breakdown, and promoting the festival.

Core Competencies

  • Administrative Support & Record-Keeping
  • Customer Service & Conflict Resolution
  • Financial Transactions & Cash Handling
  • Event Coordination & Logistics
  • Communication & Team Collaboration
  • Problem-Solving & Adaptability
  • Technical Proficiency (Microsoft Office, Google Workspace)

Timeline

Program Co-Director

Imagination in Education
05.2024 - 05.2025

Program Lead

Imagination in Education
05.2023 - 05.2024

Server/Hostess

Dog Haus
07.2021 - 07.2022

Golf Course Attendant

Perry Park Country Club
08.2020 - 12.2020

AFJROTC Cadet

U.S. Air Force
08.2018 - 05.2019

Operations Assistant (Freelance/Volunteer)

People’s Tiny House Festival
01.2018 - 12.2023

High School Diploma -

Discovery Canyon Campus School

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