Deanne Moody
Los Angeles,CA
Summary
A highly experienced Senior Clerk Typist with 28 years of service at the Los Angeles Police Department, specializing in law enforcement-related records management. Proven expertise in planning, organizing, and directing clerical staff in various specialized divisions, including the Records and Identification Division. Skilled in the receiving, processing, indexing, and filing of critical police reports and records, both physical and electronic, while ensuring compliance with relevant statutes and regulations. Adept at applying sound supervisory techniques to build and maintain effective workgroups, with a strong commitment to fulfilling equal employment opportunity responsibilities. Recognized for applying best practices in records management and consistently maintaining high standards of accuracy and confidentiality.
Overview
29
29
years of professional experience
Work History
Senior Administrative Clerk
Los Angeles Police Department
2016.01 - Current
- Transferred to the West Bureaus and provided critical support to Detective Units by handling and processing various reports, including arrest and follow-up crime reports.
- Managed and improved the accuracy and efficiency of crime reports within the Detective Unit.
- Trained and supervised clerical staff in best practices, enhancing the overall productivity of the team.
- Provided administrative support for personnel issues, including FMLA, workers’ compensation, and grievance management.
- Developed strong knowledge of records retention, supply requisition, budgeting, and other administrative duties.
- Maintaining records: Filing and maintaining police records, including case files, in accordance with state laws
- Processing requests: Processing public requests for information and records, and forms to change records
- Communicating: Communicating with officers and the public, including answering phones and providing information about departmental policies
- Preparing reports: Preparing and analyzing correspondence, statistical reports, and other administrative and managerial reports
- Coordinating: Coordinating events and appearances for the Chief of Police, and liaising with local, state, and federal entities
- Maintaining databases: Maintaining databases for the Chief of Police and Chief of Staff
- Ordering supplies: Ordering office supplies and submitting expense claims
- Maintaining a clean office: Keeping the office clean and organized
- Performing background checks: Performing background checks
- Providing administrative support: Providing administrative support to the Communications/Records Manager
- Provided excellent customer service to both internal and external clients through prompt responses to inquiries and effective problem-solving skills.
- Ensured accurate record-keeping with diligent data entry into various company databases, spreadsheets, and software programs.
- Improved inter-departmental communication by creating a centralized database for shared documents and resources.
- Elevated client satisfaction rates through attentive listening skills, empathetic problem-solving approaches, and prompt resolution of issues.
Senior Administrative Clerk
Los Angeles Police Department
1999.01 - 2016.01
- Transferred to the South Bureaus, one of the busiest divisions, where I received extensive training in governmental operations and law enforcement procedures.
- Served as a key assistant to the Senior Administrative Clerk, ensuring smooth operation in the absence of the Principal Clerk.
- Provided essential support in the records unit, including managing and directing the smooth flow of records production.
- Managed the distribution of records to various departments and maintained high levels of accuracy and compliance with regulations.
- Maintaining records: Filing and maintaining police records, including case files, in accordance with state laws
- Processing requests: Processing public requests for information and records, and forms to change records
- Communicating: Communicating with officers and the public, including answering phones and providing information about departmental policies
- Preparing reports: Preparing and analyzing correspondence, statistical reports, and other administrative and managerial reports
- Coordinating: Coordinating events and appearances for the Chief of Police, and liaising with local, state, and federal entities
- Maintaining databases: Maintaining databases for the Chief of Police and Chief of Staff
- Ordering supplies: Ordering office supplies and submitting expense claims
- Maintaining a clean office: Keeping the office clean and organized
- Performing background checks: Performing background checks
- Providing administrative support: Providing administrative support to the Communications/Records Manage
- Strengthened departmental collaboration through cross-training initiatives aimed at increasing overall understanding of each role''s responsibilities.
- Managed high-volume phone calls, addressing inquiries and forwarding messages to appropriate personnel in a timely manner.
- Facilitated smooth operations during corporate transitions by updating records, coordinating employee relocation efforts, and communicating changes effectively to all affected parties.
- Maintained a professional work environment by enforcing office policies and procedures consistently.
- Bolstered employee morale by organizing team-building events, holiday parties, and recognition ceremonies on a regular basis.
- Elevated client satisfaction rates through attentive listening skills, empathetic problem-solving approaches, and prompt resolution of issues.
- Improved inter-departmental communication by creating a centralized database for shared documents and resources.
- Ensured accurate record-keeping with diligent data entry into various company databases, spreadsheets, and software programs.
- Provided excellent customer service to both internal and external clients through prompt responses to inquiries and effective problem-solving skills.
Clerk Typist
Los Angeles Police Department
1997.01 - 1999.01
- Selected to work in the busy Southwest Division, where I gained proficiency in various clerical duties including data entry and records management.
- Assisted in the management of police reports, ensuring they were properly indexed, filed, and distributed.
- Maintained a high standard of accuracy in all clerical duties, contributing to the success of the division.
- Increased operational efficiency through proficient use of office equipment such as printers, copiers, scanners, and computers.
- Eased workload for managers by taking on delegated tasks efficiently without compromising quality or attention to detail.
- Delivered exceptional customer service when interacting with clients, addressing their needs promptly, and professionally.
- Optimized time management by effectively multitasking across various responsibilities while adhering to strict deadlines.
- rs.
- Maintained a high level of confidentiality when handling sensitive information, ensuring the privacy of clients and colleagues alike.
- Assisted in project completion by providing essential clerical support such as copying, scanning, and faxing documents.
- Expedited report generation by compiling data accurately from various sources for supervisors'' review.
- Streamlined communication within the organization through timely responses to emails and phone calls.
- Clerical work: This may include answering phones, taking messages, and directing calls.
- Typing: This may include typing correspondence, forms, and documents from drafts, notes, or instructions.
- Filing: This may include sorting and distributing mail, reports, and documents.
- Inventory: This may include ordering, distributing, and maintaining supplies.
- Processing reports: This may include processing custody-related reports using programs like the Inmate Report Tracking System (IRTS) and the Los Angeles Regional Criminal Information System (LARCIS).
- Assisting other employees: This may include assisting other professional employees in various city departments
Clerk Typist
Los Angeles Police Department
1996.01 - 1997.01
- Handled duties in the Records and Identification Division, processing and managing reports, arrest records, and court documents.
- Operated various systems to retrieve and input data, ensuring that records were accurately maintained.
- Contributed to the successful completion of various clerical projects and provided support across different units.
- Increased operational efficiency through proficient use of office equipment such as printers, copiers, scanners, and computers.
- Eased workload for managers by taking on delegated tasks efficiently without compromising quality or attention to detail.
Education
High School Diploma -
Westchester High
Los LAngeles Skills
- Highly detail-oriented
- Strong Organizational Abilities
- Team player attitude
- Professional telephone etiquette
- Superior customer service
- Adaptable to change
- Expert Time Management
- Effective problem solving
- Excellent interpersonal skills
- Accurate record keeping
- Efficient data entry
- Basic accounting knowledge
- Proficient in Microsoft Office
- Project Coordination Experience
- Understanding of Confidentiality
- Expertise in Filing Systems
- Ability to multitask
- Mastery of Spreadsheets
- Proficient in Proofreading
- Customer follow-up
- Verbal and written communication
- Maintaining confidentiality
- Documentation and Recordkeeping
- Calendar coordination
- Database entry
- Project Management
- Schedule Management
- Interpersonal confidence
- Document Management
- Daily Reporting
- Data Compilation
- Expertise in law enforcement records management
- Strong supervisory and team leadership skills
- Proficient in clerical and administrative tasks
- Knowledge of governmental operations and police procedures
- Experience with records retention and data management
- Effective communicator with strong organizational abilities
- Proficient in budgeting, supply requisition, and FMLA management
Timeline
Senior Administrative Clerk
Los Angeles Police Department
2016.01 - Current
Senior Administrative Clerk
Los Angeles Police Department
1999.01 - 2016.01
Clerk Typist
Los Angeles Police Department
1997.01 - 1999.01
Clerk Typist
Los Angeles Police Department
1996.01 - 1997.01
High School Diploma -
Westchester High
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