Overview
Work History
Education
References
Timeline
Generic

Travis Doucette

Orlando,FL

Overview

26
26
years of professional experience

Work History

Specialist

Apple Millenia
12.2014 - 06.2024
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Assisted customers with product selection based on individual needs and preferences.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Reduced process inconsistencies and effectively trained team members on best practices and protocols.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Maintained up-to-date knowledge of product and service changes.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

Production Cast - Dancer / Dance Captain

Royal Caribbean Cruise lines
06.2006 - 06.2014
  • Nine contracts as an entertainer in the production shows
  • Also taught Salsa, Swing, and Hip Hop to guests while onboard
  • Was Dance Captain on the Majesty of the Seas 2010.
  • Picked up choreography moves easily and immediately incorporated changes in choreography or new moves by staying flexible.
  • Professionally performed ballet, jazz and hip hop for live events and films.
  • Taught dance classes to children and adults of different skill levels.
  • Developed professional relationships with different dance professionals, choreographers, and performers by actively listening and effectively communicating.
  • Progressed quickly by mastering challenging choreography and routines.
  • Maintained a professional attitude and work ethic during long rehearsals and performances.
  • Provided professional services and support in a dynamic work environment.
  • Resolved problems, improved operations and provided exceptional service.

Retail/ Customer Service

The Craft Studio
05.2005 - 01.2009
  • Coordinated and hosted children's birthday parties
  • Worked Merchandise and handled customers.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Developed loyal customer base by providing excellent customer service.
  • Anticipated needs and responded promptly to guests' requests to maximize satisfaction.
  • Reset party rooms between events by collecting trash, wiping down surfaces and sweeping floor.
  • Kept facilities clean and prepared party areas promptly for upcoming events.
  • Directed guests to correct areas for eating, dancing, and other services.
  • Supervised children's activities, maintaining happiness, safety and well-being.
  • Prepared and served food and drinks to guests, meeting hygiene and safety standards.
  • Decorated and set tables in accordance with party themes and age groups.

Dance Instructor

Nancy Chippendale's Dance Studio
01.1998 - 06.2006
  • As an Alumni and student of 14 years, I have taught Tap, Ballet, Jazz, Hip Hop, and Modern to all levels and ages.
  • Planned routines for recitals and performances.
  • Planned and oversaw group, couples, and individual dance performances.
  • Utilized different styles of teaching to accommodate students of all capabilities.
  • Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
  • Taught and explained choreography by breaking down steps and demonstrating moves.
  • Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
  • Promoted creative expression to encourage students to explore dance as art and self expression through movement.

Education

Bachelor of Fine Arts in Dance -

Marymount Manhattan College
New York, NY
01.2006

References

  • Allison Conner, Apple Millenia, 407 925 9769
  • Nancy Chippendale, Nancy Chippendale Dance Studios, 978 685 5533
  • 978 908 7048

Timeline

Specialist

Apple Millenia
12.2014 - 06.2024

Production Cast - Dancer / Dance Captain

Royal Caribbean Cruise lines
06.2006 - 06.2014

Retail/ Customer Service

The Craft Studio
05.2005 - 01.2009

Dance Instructor

Nancy Chippendale's Dance Studio
01.1998 - 06.2006

Bachelor of Fine Arts in Dance -

Marymount Manhattan College

Similar Profiles

CREATE PROFILE
Travis Doucette