Travis Dunston
Chesapeake,VA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level management position. Ready to help team achieve company goals.
Overview
20
20
years of professional experience
Work History
Food and Beverage Manager
Wawa Convenience Store
10.2018 - 10.2021
- Managed inventory effectively, reducing waste and optimizing stock levels.
- Developed staff training programs to enhance service skills and increase overall efficiency.
- Resolved customer complaints involving food or beverage quality and service.
- Maintained highest standards for beverage quality and service.
- Ensured the 24/7 execution of all food service programs including proper ordering, production planning, product handling and display.
- Analyzed food service results and trends, prepared action plans to leverage the stores fresh food strengths and address areas of opportunity to ensure food service is profitable, and to execute all action plans.
- Executed training, coaching, and performance management of food service/ customer service associates.
- Assisted with all matters relating to food service associates and the store team- recruiting, hiring, training, coaching, associate engagement (recognizing and rewarding).
Training Kitchen Manager
Applebee's Neighborhood Grill & Bar
07.2012 - 09.2018
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Drive business results by utilizing systems to effectively control cost
- Hired, trained, retained, and developed team members to take on larger roles
- Managed performance of the kitchen team, including performance evaluations, coaching and accountability.
- Followed operational systems such as managed timeline and performed quality line checks
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
- Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
Supervisor
United Postal Service (UPS)
07.2021 - Current
- Setting goals for performance and deadlines in ways that comply with companies plan and vision.
- Building talent within with coaching development, creating goals for team members by continuing to learn UPS rules, policies, and daily operations
- Evaluating employee performance/ identifying measurable outcomes
- Creating a safe working environment through training implementing UPS methods with team members and management
- Trains and supervises daily activities of package handlers and clerks to ensure all assigned duties are accomplished safely and timely
- Performed annual evaluations and reviews for large staff and employees.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals
- Set overall vision and provided team leadership
- maintained cleaned and well organized production areas to avoid violations or unnecessary work delays due to hazards or any efficient layouts
- Mentored newly hired employees on operating equipment and safety and development training manual to use for reference
- Interviewed, hired, and trained new employees for production positions
- Collected, arranged, and input information into database system such as PKG/LMS/PDOP/GTS- all help with effective planning with daily operations
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Culinary Support
Macaroni Grill
02.2007 - 07.2012
- Increased overall efficiency by cross-training staff in various cooking techniques and station responsibilities.
- Mentored junior culinary staff, fostering professional growth and supporting skill development.
- Conducted regular safety checks on kitchen equipment to ensure proper functionality and minimize downtime due to repairs or replacements.
- Established food preparation procedures and guidelines to promote meal consistency and quality.
- Strong hospitality skills to provide exceptional guest experiences.
- Enhanced customer satisfaction by providing high-quality meals and maintaining timely food service.
- Inspected deliveries for accuracy and safety.
Purdue Farms Forklift Driver
Purdue Farms
05.2004 - 11.2006
- Loaded and unloaded trucks with precision, minimizing damage to products during transport.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Safely transported valuable goods while adhering to safety protocols and procedures.
- Improved warehouse efficiency by expertly operating forklifts to move, stack, and organize materials.
- Collaborated with team members to ensure efficient workflow and timely completion of task
- Assisted with inventory management and stock rotation
- Followed all safety guidelines and procedures including OSHA regulations
- Conducted routine maintenance checks on forklifts and reported any issues or malfunctions
- Operated materials within the warehouse using forklifts, clamps trucks, pallet jacks, and cherry pickers
Education
High School Diploma -
Lake Taylor High School
Norfolk, VA06.2001
Skills
- Performance motivator
- Time management
- Critical thinking
- Conflict resolution
- Leadership
Timeline
Supervisor
United Postal Service (UPS)
07.2021 - Current
Food and Beverage Manager
Wawa Convenience Store
10.2018 - 10.2021
Training Kitchen Manager
Applebee's Neighborhood Grill & Bar
07.2012 - 09.2018
Culinary Support
Macaroni Grill
02.2007 - 07.2012
Purdue Farms Forklift Driver
Purdue Farms
05.2004 - 11.2006
High School Diploma -
Lake Taylor High School
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