Hardworking manufacturing associate offering seven + years supporting manufacturing needs. Successful working long hours in challenging environments, moving supplies, organizing products and packaging shipments. Excellent history of working well with other team members and pitching in to help achieve team goals.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
17
17
years of professional experience
Work History
Manufacturing Associate
GE Aviation
11.2018 - 06.2024
Made sure that products were produced on time and are of good quality.
Organized work to meet demanding production goals.
Examined incoming materials and compared to documentation for accuracy and quality.
Inspected products and machines to maintain quality and efficiency.
Collaborated with team members to meet production deadlines.
Assembled products to meet production requirements and daily established quotas.
Monitored and adjusted machine settings for optimal production output.
Followed safety protocols and utilized OSHA-approved PPE to foster safe working environment.
Utilized hand tools and machinery to safely complete assembly processes.
Lead Warehouse Technician
SiO2
04.2020 - 05.2021
Checked packages and merchandise for damage and notified vendors.
Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Loaded, unloaded, and moved material to and from storage and production areas.
Kept warehouse stations and equipment in good working order in line with OSHA requirements.
Used forklifts and pallet jacks to relocate products.
Fed Ex /Shipping Material Handler
Masterbrand Cabinets
03.2016 - 11.2018
Managed time efficiently in order to complete all tasks within deadlines.
Worked effectively in fast-paced environments.
Paid attention to detail while completing assignments.
Excellent communication skills, both verbal and written.
Delivered services to customer locations within specific timeframes.
Attached identifying tags to containers to mark with identifying shipping information.
Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
Retail Sales Associate
Shoe Station
06.2013 - 05.2016
Greeted customers and offered assistance for increased customer satisfaction.
Developed and implemented strategies to increase customer satisfaction and engagement.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Provided exceptional services and pleasant shopping experiences to retail customers.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Sales Associate
Kohl's
06.2013 - 08.2013
Helped customers complete purchases, locate items, and join reward programs.
Answered questions about store policies and addressed customer concerns.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Greeted customers and helped with product questions, selections, and purchases.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Listened to customer needs and desires to identify and recommend optimal products.
Cashier/Sales Associate
Kroger's
10.2007 - 08.2010
Resolved customer complaints and maintained clean and tidy checkout area.
Answered product questions using knowledge of sales and store promotions.
Helped customers complete purchases, locate items, and join reward programs.
Worked flexible schedule and extra shifts to meet business needs.
Restocked and organized merchandise in front lanes.
Education
Bachelor of science - Business Management
Jacksonville State University
Jacksonville, AL
12.2015
Skills
Collaborative team member
Electrical knowledge
Business Development
Extremely organized
Stress Tolerance
Production Scheduling
Machine Operation
Regulatory Compliance
Money Handling
Order Processing
Loss Prevention
Shipping Documentation
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Collaborated with team of 10 in the development of project model line.
Supervised team of 10 staff members.
Resolved product issue through consumer testing.
Timeline
Lead Warehouse Technician
SiO2
04.2020 - 05.2021
Manufacturing Associate
GE Aviation
11.2018 - 06.2024
Fed Ex /Shipping Material Handler
Masterbrand Cabinets
03.2016 - 11.2018
Retail Sales Associate
Shoe Station
06.2013 - 05.2016
Sales Associate
Kohl's
06.2013 - 08.2013
Cashier/Sales Associate
Kroger's
10.2007 - 08.2010
Bachelor of science - Business Management
Jacksonville State University
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