Summary
Overview
Work History
Education
Skills
Accomplishments
Awards
Community Service
Timeline
Generic

Travis Ford

Charlotte,NC

Summary

Dynamic leader with a proven track record in project management and financial oversight at Focused Innovations, LLC. Expertise in strategic planning and effective communication has driven organizational growth and ensured compliance. Strong relationship-building skills enhance team performance and operational efficiency. Committed to delivering innovative solutions that elevate service quality.

Overview

28
28
years of professional experience

Work History

CEO

Focused Innovations, LLC
Charlotte, N.C.
01.2015 - Current
  • Provide and facilitate mental health/substance abuse services to those within community that face applicable and related challenges.
  • Design and lead organizational strategy in local and national context.
  • Design and implement operational plans, goals, and objectives for the organization.
  • Supervise annual budget preparation and other top-level financial matters.
  • Inform directorates of budgetary review and approval procedures.
  • Supervised maintenance of physical space, technology, and systems to ensure efficient operation.
  • Designed and implemented strategic marketing plans.
  • Supervised program initiative design and delivery.
  • Monitored program quality to ensure top services.
  • Led strategic vision and direction for innovative product development.
  • Oversaw financial planning and budget management for sustainable growth.
  • Cultivated a strong company culture focused on collaboration and creativity.
  • Guided executive team in setting and achieving long-term goals.
  • Championed customer-centric strategies to enhance overall satisfaction and loyalty.
  • Negotiated contracts with vendors to secure competitive pricing for goods or services.
  • Analyzed market trends and customer data to inform decision-making processes.
  • Cultivated relationships with external organizations to build partnerships that benefited both parties.
  • Represented the organization at conferences, events, and networking activities as needed.

Program Manager

The Right Choice, MWM
Charlotte, N.C.
01.2011 - 01.2015
  • Identify and develop strategy, structure, management and operations of an organization.
  • Create and present options with recommendations, providing additional resources and/or the implementation of solutions.
  • Marketing, financial and management controls, human resources, information technology, e-business and operations, and supply-chain management.
  • Monitor and regulate all billable programs, ensuring both county and state compliance.
  • Identify, recruit and train new staff members, and then provide ongoing support and monitoring.
  • Developed program plans and timelines to ensure project alignment and efficiency.
  • Led cross-functional teams to implement strategic initiatives across business units.
  • Established communication channels to enhance collaboration among team members.
  • Mentored junior staff on best practices in program management and execution.
  • Developed project plans, identified risks, set objectives and monitored progress towards completion.
  • Oversaw program compliance with requirements, schedule and budget.

Operations Director

Sunshine Kids, L.L.C.
Charlotte, N.C.
01.1998 - 01.2011
  • Oversaw and held responsibilities for all management entities of agency as well, provide private professional case management service for dependent adolescents. Management for 50 clients at four 14,000 sq. ft. facilities.
  • Directed transportation, adult day healthcare, home delivered meals, nutrition, outreach, Alzheimer’s, in-home care, and peer counseling.
  • Held all positions in regards to budgeting and marketing duties.
  • Directed daily operations to ensure smooth workflow and efficiency.
  • Managed resource allocation for optimal team performance and productivity.
  • Led budgeting efforts to align resources with organizational goals.
  • Fostered a positive work environment through team-building activities and support.

Executive Director

Echelon Care Inc.
Charlotte, N.C.
01.2004 - 01.2011
  • Oversaw and held responsibilities for all management entities of agency as well, provide private professional case management service for dependent adolescents.
  • Helped agency forge forward into the new requirements per the state of NC, in regards to compliance with .1700.
  • Promoted and Marketed agency throughout the Piedmont, and Western regions of North Carolina. Creating and developing relationships with new LME’s and Case Management.
  • Created staffing and budgeting opportunities to continue to ensure continuous revenue and profit.
  • Directed organizational strategy to enhance care services and operational efficiency.
  • Managed senior leadership team to align goals with company mission.
  • Oversaw budget development and resource allocation for multiple departments.
  • Implemented policies to ensure compliance with healthcare regulations and standards.
  • Facilitated training sessions to enhance staff skills and professional development.

Education

High School Diploma -

North Mecklenburg High School

BS - Business Administration

Appalachian State University

Skills

  • Project management and strategic planning
  • Financial management and compliance
  • Effective communication and negotiation
  • Organizational agility and problem solving
  • Staff leadership and relationship management

Accomplishments

  • Program Coordination
  • Successfully established new Adult Day Health Care Program.
  • Balanced $500,000 budget, resulting in impressive 15 percent profit margin.
  • Wrote grants, secured funding and established Peer Counseling Program for seniors.
  • Reorganized In-Home Program, turning annual $11,000 loss to $240,000 profit.
  • Created Thrift/Gift/Craft Shop producing annual net profit of $36,000.
  • Designed service development plans and conducted operation assessments.
  • Initiated and successful accomplished both CARF and CABHA certifications.
  • Counseled students on defining career and work related goals and objectives.
  • Formulated, wrote, and implemented new employee orientation manuals.
  • Sought and successfully contracted organization with Mecklenburg County jail.
  • Sought and successfully navigated the placement of OPT services on CMS campuses.
  • Was responsible for organizational growth (6 times original size) that occurred within 18 months.
  • Identified and created new continuous revenue streams.
  • Management/Supervision
  • Directed recruitment and retention of supervisors and staff of 67 employees.
  • Trained, supervised and evaluated staff, coached improvement management skills.
  • Resulted in multilateral staff achievement of work objectives.
  • Managed and developed over 100 volunteers into goal-oriented, cohesive group.
  • Successfully refined and implemented new projects.

Awards

Distinguished Human Services Recipient, Male of Achievement, Executive of the Year (multi-year), Solving the Generation Gap, Employee of the Year, Marketer of the Year

Community Service

  • Charlotte Park and Recreation, volunteer coach for the youth
  • North Side Baptist Church, volunteer counselor for the youth

Timeline

CEO

Focused Innovations, LLC
01.2015 - Current

Program Manager

The Right Choice, MWM
01.2011 - 01.2015

Executive Director

Echelon Care Inc.
01.2004 - 01.2011

Operations Director

Sunshine Kids, L.L.C.
01.1998 - 01.2011

High School Diploma -

North Mecklenburg High School

BS - Business Administration

Appalachian State University

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