Travis Gamble
Morristown,TN
Summary
Customer-focused Courtesy Clerk known for unparalleled productivity and efficient task completion. Excel in customer service, inventory management, and cleanliness maintenance. Strong communicator with problem-solving skills, adept at ensuring customer satisfaction and smooth store operations through effective communication and quick resolution of issues.
Motivated Crew Member with experience in fast-paced environments. Strong background in customer service, teamwork, and problem-solving. Consistently recognized for maintaining high standards of cleanliness and organization. Delivered quality service by offering efficient and friendly support to customers and team members.
Overview
2
2
years of professional experience
Work History
Crew Member
Dairy Queen Grill & Chill
Morristown, TN
11.2024 - Current
- Communicate clearly, quickly and politely with co-workers to ensure correct order is served to the customers.
- Quickly and accurately prepares food products following restaurant, health and safety standards and procedures quickly and accurately.
- Be pleasant and alert to customer needs.
- Properly and safely operates and maintains restaurant equipment including grill, fryer, freezer and other related cooking equipment while following all health and safety standards.
- Work as a team member to assure constant and consistent quality, service, cleanliness and value to each customer.
- Clean work area, organize and stock needed items. Move various food, paper and cleaning items from other sections of building (or outside building) to immediate work area.
- Stocks and executes proper rotation of products.
- Completes assigned prep work for stocking and set up of grill area.
- Controls food production process.
- Breaks down and cleans grill area thoroughly every day as assigned by a manager or shift leader.
- Wash counters, tables, restrooms, trash receptacles, gather trash and remove from dining/service areas to proper receptacle, sweep, mop, stock and other cleaning tasks. Occasional need to be out of building for parking lot pick-up, trash removal and other maintenance and cleaning activities.
- Informs immediate supervisor promptly of all problems or unusual matters of significance.
- Performs other duties and responsibilities as requested by management staff or shift leaders.
Courtesy Clerk
Food City
Morristown, TN
07.2024 - Current
- Greeted customers and provided assistance in locating items.
- Inspected customer bags to ensure no shoplifting occurred.
- Operated a cash register to process payments from customers.
- Bagging customers' groceries in a neat, orderly fashion.
- Collect shopping carts from the parking lot, assist customers to their cars with their groceries
- Always maintain a cheerful, helpful attitude toward all customers and other Team Members
- Maintain cleanliness and tidiness of store and restrooms
- Assist with “go backs” and accompany customers to locate items throughout the store
- All other related duties as assigned
Volunteer Server
Fernwood Baptist Church
Morristown, TN
09.2022 - 09.2022
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Education
Morristown East High School
Morristown, TN05-2026
Skills
- Stock replenishment
- Brand Promotion
- Store Cleaning
- Loss Prevention
- Price Checking
- Product Rotation
- Guest Greeting
- Flexible Schedule
- Strong Work Ethic
- Merchandise Stocking
- Cleaning procedures
- Customer Service
- Customer Relationship Management (CRM)
- Complaint Handling
- Product Location
- Floor cleaning
- Complaint resolution
- Shelf Stocking
- Teamwork and Collaboration
- Problem Resolution
- Positive Attitude
- Product Knowledge
- Efficient and Courtesy
- Effective Communication
- Safety awareness
- Money Handling
- Cooking
- Learning agility
- Self-discipline
- Cleaning and sanitizing
- Multitasking and organization
- Complex Problem-solving
- Resilience and persistence
- Leadership qualities
- Product knowledge
- Stock management
Timeline
Crew Member
Dairy Queen Grill & Chill
11.2024 - Current
Courtesy Clerk
Food City
07.2024 - Current
Volunteer Server
Fernwood Baptist Church
09.2022 - 09.2022
Morristown East High School