Travis Gitter

* Manage a 5.5 million dollar a year business with Rooms, Meeting Rooms, and Banquets

* Direct a team of 5 managers and 88 associates in Operational Standards, and Quality Requirements

* Knowledgable on all aspects of accounting, including Accounts Receivable and Accounts Payable

* Work daily on all Forecasting, Revenue Management, Budgets

* Improved Associate Opinion Scores from 4.5 to 4.8 out of 5 in 2019

* SALT/GSS for the hotel in the top 15 of Overall Experience for all DoubleTrees

* Learned and Trained in all aspects of Hilton Cleanliness Programs for Covid-19

* Managed all aspects of a 5 Million dollar a year business

* Supervised a team of 3 Managers and 35 Associates

* Kept up on all monthly P and L's, as well as yearly budget for property

* Raised Employee Opinion Survey scores to an 87 percent happiness

* Raised hotel Trip Advisor scores by 113%. Moved from number 40 in the market to number 32

* Led Corporate Initiatives with water savings programs, housekeeping cleanliness programs, and Hilton recycling programs

* Reduced Overtime by 20% with cross training utilization

* Directed a renovation of hotel heating, and cooling systems. Created a program to re-paint, re-caulk, and deep clean all 138 rooms within budgetary guidelines

* Managed a staff of 20 associates

* Kept the day to day cleanliness operations of 222 room hotel, public areas and banquet space maintained.

* Kept all budget, spending and payroll within budgetary guidelines

* Managed all day to day operations of the front desk, housekeeping and valet

* Passed all Marriott Quality Assurance audits with cleanliness scores of 90%

* Reduced employee turnover by 70 percent with lead by example training

* Established and maintained all vendor partnerships

* Managed all day to day operations of a 96 room, 13 building hotel

* Managed all Accounting, Operations and Human Resources of hotel

* Kept up on all P and L's, Expenditures and Budget of hotel

* Managed a team of 3 managers and 18 associates

* Established operational objectives and work plans to increase hotel productivity.