Travis Gutierrez
Port Orchard,WA
Summary
Dynamic professional with extensive experience in material handling and customer service at Goodwill. Proven ability to enhance workflow efficiency and mentor team members. Skilled in operating pallet jacks and maintaining meticulous inventory accuracy. Committed to fostering collaboration and delivering exceptional service in fast-paced environments.
Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 15+ years of experience.
Overview
14
14
years of professional experience
Work History
Material Handler
Goodwill
09.2019 - Current
- Operated forklifts and pallet jacks to efficiently move materials within warehouse environment.
- Conducted inventory checks, ensuring accurate stock levels and timely restocking of items.
- Assisted in sorting, organizing, and preparing donations for processing and distribution.
- Collaborated with team members to optimize workflow and enhance productivity during peak periods.
- Quality Customer service in the donation line and on the retail sales floor
- Priced certain items that I had previously knowledge about and also pricing Furniture after training
- Mentored new hires on safety protocols, equipment operation, and organizational procedures.
General Manager
SUBWAY®Restaurants
10.2016 - 08.2019
- Led operational strategy to enhance efficiency and streamline workflows across departments.
- Developed and implemented performance metrics to track team productivity and service quality.
- Established quality control processes to ensure compliance with industry standards and regulations.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Clerk
Exxon Mobil
05.2012 - 09.2016
- Processed and organized documentation for inventory management using company-specific software.
- Assisted in maintaining accurate filing systems to ensure compliance with operational standards.
- Trained new hires on procedural workflows, fostering a collaborative work environment.
- Led initiatives to improve office organization, resulting in enhanced productivity across departments.
Server/Bartender
El Sombero
05.2014 - 08.2014
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Trained new servers on menu offerings, service standards, and operational procedures.
- Managed cash handling processes, ensuring accurate transactions and closing procedures.
Education
No Degree - Kinesiology
Whitworth University
Spokane, WAHigh School Diploma -
Bremerton High School
Bremerton, WA06-2007
Skills
- Material handling
- Loading and unloading
- Warehouse operations
- Attention to detail
- Teamwork and collaboration
- Customer service
- Pallet jack operation
Timeline
Material Handler
Goodwill
09.2019 - Current
General Manager
SUBWAY®Restaurants
10.2016 - 08.2019
Server/Bartender
El Sombero
05.2014 - 08.2014
Clerk
Exxon Mobil
05.2012 - 09.2016
No Degree - Kinesiology
Whitworth University
High School Diploma -
Bremerton High School