Dedicate business professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
20
20
years of professional experience
Work History
Meat Manager
Publix Super Markets Inc
08.2015 - Current
Directed the implementation of new merchandising layouts to showcase featured products and drive sales growth in the department.
Addressed customer concerns promptly and professionally, fostering strong relationships and promoting repeat business through excellent service experiences.
Conducted regular quality control checks on incoming shipments, ensuring only the freshest meats were offered to customers.
Enhanced meat department sales by ensuring proper product display and presentation.
Oversight over processes and operations of a team to ensure the best quality working environment ensuring positive and motivated attitudes while buying into company interests.
Direct exposure to financial data analyses ensuring any discrepancies are investigated and resolved.
Collaborated with store management to develop successful promotional strategies for meat department offerings.
Implemented employee training programs focused on enhancing product knowledge and improving customer service skills among team members.
Reduced waste costs by implementing effective inventory management and rotation systems.
Set department schedules for adequate shift coverage and assigned daily work tasks to individual team members based upon strength and experience.
Perishable Sales Manager
Food Lion
04.2004 - 02.2015
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Resolved customer issues quickly to close deals and boost client satisfaction.
Increased sales revenue by developing and implementing effective sales strategies.
Built long-lasting client relationships through excellent customer service and consistent followups.
Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Education
No Degree - Business Administration
Cape Fear Community College
Wilmington, NC
High School Diploma -
Topsail Highschool
Hampstead, NC
Job Training - Department Management
Publix Academy
Columbia, SC
Skills
Scheduling Staff
Sanitation Procedures
Meat Cutting
Merchandising Strategies
Sanitation Standards
Staff Leadership
Schedule Management
Employee Development
Inventory ordering
Teamwork and Collaboration
Computer Skills
Decision-Making
Work Planning and Prioritization
Managing Operations and Efficiency
Performance Tracking and Evaluation
Financial Management
Accomplishments
Achieved record holding status through effectively opening and managing Monks Corner Publix Grand Opening. Highest day 1 sales, Week 1 sales and fastest Meat department to turn a profit after opening. This pertains to the entire charlotte dvision which includes the states of SC and NC.
Achieved recognition to appear in two newsletters as high performing departments at two separate store locations.