TRAVIS HARRIS
Jacksonville,AR
Summary
Relatable Youth Worker with 8 years of experience. Exceptionally adept at event planning and enhancing personal growth of people grades Middle School to High School. Determined to bring success and happiness through faith to young members of faith. Successful at staying up to date with modern trends and monitoring child development.
Overview
15
15
years of professional experience
Work History
Youth Minister
Central Church Of Christ
04.2016 - 01.2023
- Led weekly discussion groups with youth ages 12 to 18 focused on faith and empowerment through church engagement
- Planned outreach events to increase youth involvement in church
- Increased youth attendance through outreach and retention programs
- Mentored church youth on discipleship and missionary work
- Advocated for young members of church internally and in general community
- Designed events for ministry teenagers and families, led Sunday school lectures and developed positive relationships with teenagers' parents and guardians
- Reached out to unchurched, new residents or inactive church members
- Carried out church mission by planning and leading worship services, writing sermons and working with church leaders.
- Communicated with parents and guardians about church policy, events and youth participation.
- Kept records of youth participation and youth ministry budget.
- Built rapport with teenagers and guardians by delivering engaging Sunday school lectures and hosting events for youth ministry members.
- Introduced youth advocacy program to generate increased involvement.
- Chaperoned students on field trips and other outdoor activities, monitoring behavior and safety.
- Utilized excellent organizational and communications skills to coordinate and motivate volunteers.
- Acted as confidant for many young church members to enhance faith and personal growth.
Call Center Supervisor
FIS
03.2008 - 02.2016
- Optimized personnel coverage, preparing work schedules based on staff availability and forecasted demands
- Streamlined operational efficiencies by accurately conducting new hire interviews and assisting management with employment decisions
- Coached team members on metrics and consumer experience behavior identification to improve satisfaction ratings
- Facilitated individual coaching sessions with CSRs to realign productivity goals
- Interfaced with cross-functional support groups to manage daily operations.
- Monitored call quality and provided individual constructive feedback to enhance performance and address areas in need of improvement.
- Increased efficiency and productivity through effective staff training regarding customer service protocols and call resolution techniques.
- Assessed personnel performance and implemented incentives and team-building events to boost morale.
- Established relationships and touch points with clients to promote retention.
- Determined quality assurance benchmarks and set standards for improvement.
Education
No Degree - Kinesiology
Jackson State University
Jackson, MS06.2026
Certificate of Achievement - Communications And Public Speaking
Dale Carnegie & Associates, Inc.
Saint Charles, MO10.2016
High School Diploma -
Hall High School
Little Rock, AR06.2005
Skills
- Youth outreach master
- Public speaking trained
- Discipleship
- Mission-oriented
- Youth Advocacy
- Active Listening
- Time Management
- Family Ministry
- Professional Relationships
- Community Outreach Programs
Timeline
Youth Minister
Central Church Of Christ
04.2016 - 01.2023
Call Center Supervisor
FIS
03.2008 - 02.2016
No Degree - Kinesiology
Jackson State University
Certificate of Achievement - Communications And Public Speaking
Dale Carnegie & Associates, Inc.
High School Diploma -
Hall High School
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