Travis Harris
Fort Worth ,Texas
Summary
Detail-oriented Medical and Health Service Coordinator passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Motivated team builder and supervisor focused on driving team collaboration.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Clinical Scheduling Coordinator
UNT Health Science Center
04.2012 - Current
- Consulted with department supervisors and coordinator teams to evaluate needs and discuss corrective actions for individual concerns.
- Collaborated with management and operations coordinators to adjust plans and maintain targets.
- Developed and updated scheduling policies covering all on-site activities.
- Trained and oversaw a group of two scheduling Medical Assistants.
- Set and confirmed on-site provider schedules.
- Monitored workflow and schedules to ensure timely clinic schedule.
- Coordinated with supervisor and manager to develop and execute consultations requested.
- Developed effective scheduling processes to achieve consultation objectives for on-site request.
- Maintained daily calendars, set appointments with providers and planned daily office clinics.
- Provided exceptional customer service through effective triage interview and follow-ups.
- Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
- Provided clerical support to all team members to improve office efficiency and enhance productivity.
- Maintained customer records with timely and accurate database updates.
Medical Assistant
Health Care For Women
03.2011 - 04.2012
- Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
- Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment.
- Contributed to efficient office operations by triaging patients by severity of medical complaint.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Positioned patients for optimal comfort prior to procedures.
- Verified type of radiology procedure prior to exams using HIPAA guidelines for two identifiers.
- Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
- Acted as liaison between physician and patient, answering questions and delivering test results.
- Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
- Evaluated and reported current equipment inventory to appropriate sources.
- Educated patients about medications, procedures and physician's instructions.
- Answered appointment calls to streamline office operations.
- Sterilized medical equipment after each procedure.
- Monitored patient stability by checking vital signs and weight.
- Printed and filed examination data records according to HIPAA patient standards.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
- Improved patient care and daily task efficiency resulting in smoother operations.
- Organized charts, documents and supplies to maintain team efficiency.
Education
Associate of Science - Associate of Applied Science
Tarrant County College
TCCD-South Campus Fort Worth, TX 7611905.2025
Medical Assisting -
Remington College
Fort Worth, TX12.2003
High School Diploma -
South View High School
Hope Mills, NC06.1990
Skills
- Patient relations
- Employee retention strategies
- Staff supervision
- Records management
- Health information systems
- Records maintenance
- Schedule management
- People skills
- Strong Work Ethic
- Time management skills
- Verbal and written communication
- Teamwork and Collaboration
- Attention to Detail
- Schedule Management
- Effective Multitasking
- Skilled in [BEMR and Sentry software]
Certification
- Certificate of Completion - 2008 Obstetrical Ultrasound
- Medical Assisting - Remington College - 2003
- Certified Nationally Registered Certified Medical Assistant
- Certified nationally Registered Certified Phlebotomy Technician
Timeline
Clinical Scheduling Coordinator
UNT Health Science Center
04.2012 - Current
Medical Assistant
Health Care For Women
03.2011 - 04.2012
Associate of Science - Associate of Applied Science
Tarrant County College
Medical Assisting -
Remington College
High School Diploma -
South View High School
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