Travis Hartley
Mandeville,LA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
23
23
years of professional experience
Work History
Polyurethane Injection Technician
Hytech Concrete Lifting Services
07.2018 - Current
- plan and execute polyurethane injection projects to customer and company goals.
- Operate and install polyurethane foam to lift non-structural slabs to proper elevations for customer satisfaction.
- proper maintenance of equipment and supply on hand.
- Worked in team of technicians in quickly changing environment, adhering to all safety protocols and company processes.
Production Manager/Lift Specialist
Cablelock Foundation Repair
10.2008 - Current
- Resolved issues quickly to maintain productivity goals and client expectations.
- Reviewed work for quality and compliance with company standards and design specifications.
- Standardized production procedures, job roles, safety compliance, and quality assurance guidelines.
- Implemented plans and executed the lifting and leveling of structures 3-6' above current elevations.
- coordinated and oversaw all subcontractors from start to finish of elevation projects.
- preapprove all projects for profitability and final outcome of profitability and customer satisfaction.
General Manager
Cablelock Foundation Repair/Olshan Foundation
06.2007 - 10.2008
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and Sales
Production Manager
Cablelock Foundation Repair
12.2005 - 06.2007
- Resolved issues quickly with customers, jobsites, material, and man hours maintain productivity goals.
- Reviewed work for quality and compliance with company standards and design specifications.
- Standardized production procedures, job roles, safety regulations, and quality assurance guidelines.
- Managed Jobsites, customer expectations, crew morale, and productivity.
Sales Consultant
Cablelock Foundation Repair
08.2002 - 12.2005
- Increased sales and customer satisfaction through personalized servicing.
- Used consultative sales techniques to understand a structure's needs for foundation repair and offer services
- Answered product questions with up-to-date knowledge of products in market
- Provided accurate information about repair needs, customer's intentions of repair needed, and applying these needs and wants into future sales.
Sales Consultant
Capital Improvement
02.2001 - 08.2002
- Used consultative sales techniques to understand customer needs and recommend Window and patio replacement.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
Education
No Degree - Civil Engineering
Univeristy Of New Orleans
New Orleans, LAHigh School Diploma -
Alfred T. Bonnabel
Kenner, LA05.1994
Skills
- Accurate Weights
- Technical Documentation Reading
- Operational Efficiency
- Lockout and Tagout Processes
- Project Development
- Safety Protocols
- Project Estimation and Bidding
- Data Review
- Cadsoft Design
- Inspection Principles
- Vendor Partnerships
- Negotiation
- Staff Motivation
- Employee Scheduling
- Team Leadership
- Client Account Management
Timeline
Polyurethane Injection Technician
Hytech Concrete Lifting Services
07.2018 - Current
Production Manager/Lift Specialist
Cablelock Foundation Repair
10.2008 - Current
General Manager
Cablelock Foundation Repair/Olshan Foundation
06.2007 - 10.2008
Production Manager
Cablelock Foundation Repair
12.2005 - 06.2007
Sales Consultant
Cablelock Foundation Repair
08.2002 - 12.2005
Sales Consultant
Capital Improvement
02.2001 - 08.2002
No Degree - Civil Engineering
Univeristy Of New Orleans
High School Diploma -
Alfred T. Bonnabel
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