Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Travis Hays

New Castle,IN

Summary

Seasoned RV Service Technician with solid track record in troubleshooting, repair, and maintenance of recreational vehicles. Possess strong diagnostic skills to identify mechanical issues coupled with demonstrated proficiency in using tools and equipment for repair tasks. Known for maintaining high standards of safety and quality while reducing downtime and enhancing customer satisfaction. Showcased ability to provide exceptional customer service, explain complex technical information in understandable terms, and train junior technicians.

Overview

2
2
years of professional experience
1
1
Certification

Work History

RV Service Technician

Walnut Ridge Family RV Service Department
New Castle, IN
03.2023 - 09.2024
  • Inspected and diagnosed mechanical, electrical and plumbing systems of recreational vehicles to identify repair needs.
  • Performed maintenance and repairs on RV appliances such as water heaters, air conditioners, refrigerators, microwaves and furnaces.
  • Tested all components of the RV systems including brakes, lights, generators and other electrical systems.
  • Assessed customer complaints regarding malfunctioning equipment in RVs and offered solutions.
  • Replaced faulty parts with new ones as needed to ensure proper functioning of the vehicle.
  • Installed additional accessories such as awnings, satellite dishes, antennas in recreational vehicles according to customer specifications.
  • Repaired interior components like floors, walls and ceilings of RVs using carpentry tools.
  • Attended training sessions to stay updated on new technologies used in recreational vehicles.
  • Provided technical advice to customers about operating their recreational vehicle safely.
  • Adhered to safety regulations while performing service tasks on RVs.
  • Worked closely with colleagues from other departments to provide a comprehensive service experience for customers.
  • Reviewed manufacturer's manuals and diagrams before attempting any repair work on an RV.
  • Ensured that all documents related to each service job were correctly filled out prior to submission.
  • Conducted regular inspections of all tools used during service jobs for accuracy and precision.
  • Communicated effectively with customers regarding estimated costs associated with repair jobs.
  • Organized workshop area daily so that it was free from clutter or debris at all times.
  • Installed and repaired water lines, drains and fixtures.
  • Used caulking compounds and piping to repair gas lines for safe RV operation.
  • Reconstructed floors, walls and roofs to repair damage such as flooding.
  • Installed water heaters, furnaces and other equipment in RVs.

Lube Service Technician

Cottonwood Express Lube
Cottonwood, AZ
08.2022 - 12.2022
  • Performed oil changes, tire rotations, filter replacements, and other basic maintenance services on vehicles.
  • Inspected brake systems, steering mechanisms, wheel bearings, and other important parts to ensure proper functioning.
  • Checked fluid levels of transmission, power-steering, brake and cooling systems.
  • Communicated regularly with customers regarding the status of their vehicles' repairs or maintenance needs.
  • Assisted in maintaining cleanliness of service bays by cleaning up spilled fluids or debris after job completion.
  • Cleaned exterior surfaces of vehicles using appropriate cleaning products.
  • Ensured that all tools were returned to designated storage areas at end of shift.
  • Adhered to established safety protocols when handling hazardous chemicals and materials.
  • Changed oil, transmission fluid and filters in vehicles.
  • Kept shop area neat and clean by removing debris and safely disposing of used oil.
  • Maintained tools, test equipment and materials, keeping work areas organized.
  • Checked tire pressure and performed tire repairs, installations and maintenance tasks.
  • Installed batteries, shock absorbers and exhaust systems.
  • Removed old oil, replaced filters, and added correct amounts of fluids.

Crew Team Member

Tractor Supply
New Castle, IN
05.2022 - 07.2022
  • Assisted customers with orders and inquiries.
  • Organized stockroom shelves to maximize space efficiency.
  • Maintained cleanliness of store by sweeping, mopping, and dusting surfaces.
  • Operated cash register accurately and efficiently.
  • Answered customer questions regarding product features, pricing, availability.
  • Provided excellent customer service at all times.
  • Unloaded trucks of incoming merchandise in an organized fashion.
  • Reported any maintenance issues immediately to supervisor or manager.
  • Inspected equipment for proper functioning prior to use.
  • Followed orders of senior leadership with exacting accuracy in moment and without question.

Education

Level 1 - RV Tech

RVTI
3333 Middlebury St, Elkhart, IN 46516
11-2024

Skills

  • Cabinet installation
  • HVAC Systems
  • Appliance Repair
  • Sealant Application
  • Hydraulic systems
  • Mechanical Aptitude
  • Electrical Troubleshooting
  • Brake System Maintenance
  • Mechanical Repair
  • Teamwork and Collaboration
  • Preventive Maintenance
  • Product Knowledge
  • Troubleshooting
  • Multitasking
  • Electrical Systems
  • Travel trailer experience
  • Problem-Solving
  • Time Management
  • Decision-Making
  • Problem-solving aptitude
  • Communication
  • Inspection skills
  • Work order completion
  • Effective Communication
  • Equipment testing
  • Camper repair

Certification

  • Certified RV Service Technician (CRVST) - Recreation Vehicle Dealers Association (RVTI).

Timeline

RV Service Technician

Walnut Ridge Family RV Service Department
03.2023 - 09.2024

Lube Service Technician

Cottonwood Express Lube
08.2022 - 12.2022

Crew Team Member

Tractor Supply
05.2022 - 07.2022

Level 1 - RV Tech

RVTI

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