Travis Hecht
Fort Worth,TX
Summary
Customer-focused professional with strong interpersonal skills and a commitment to delivering positive experiences. Demonstrates adaptability in fast-paced environments while effectively managing time and multitasking. Thrives under pressure and consistently upholds high standards in work quality. Eager to contribute to team success and support organizational objectives.
Overview
18
18
years of professional experience
4
4
Certifications
Work History
Supervisor of Nuclear Medicine and PET Imaging
Baylor Scott & White Medical Center - Irving
Irving, Texas
06.2023 - Current
- Conducted meetings with sales representatives, technologists, and radiopharmacists to evaluate and implement new diagnostic and therapeutic radiopharmaceuticals across PET and Nuclear Medicine departments.
- Working hand in hand with research companies by providing accurate feedback regarding research patients and radiopharmaceuticals.
- Established a network with multiple molecular imaging facilities in North Texas to enhance collaboration and resource sharing.
- Supervised daily operations, ensuring compliance with company policies and optimizing workflow efficiency.
- Collaborated with management on strategic planning for operational enhancements.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Tracked progress on projects and provided timely feedback to staff members.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Participated in recruitment efforts by interviewing prospective candidates for open positions.
- Remained calm and professional in emergency circumstances, and effectively diffused tense situations.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Held regular one-on-one meetings with employees to review performance, and provided ongoing coaching and feedback to drive performance improvement.
Small Business Owner
Amway
Dallas, TX
04.2021 - 01.2024
- Developed targeted marketing campaigns to enhance product visibility.
- Engaged customers through direct sales presentations and demonstrations.
- Collaborated with team members to strategize promotional events and initiatives.
- Presented product information and answered questions from potential buyers at trade shows.
- Generated leads through cold-calling prospects and other methods of outreach.
- Visited potential and current customers at personal and business locations to promote products.
- Sold products and services in field for company.
- Demonstrated product features to align with customer needs.
Nuclear Medicine Technologist
Baylor Scott & White Grapevine
Grapevine, TX
01.2019 - 05.2023
- Exhibit exceptional patient care to perform general nuclear medicine procedures on inpatients and outpatients.
- Administered radioactive materials for diagnostic imaging and therapies, ensuring accuracy and patient safety.
- Collaborated with physicians to determine appropriate imaging techniques.
- Ensured compliance with safety regulations and protocols, enhancing patient care and procedural integrity.
- Maintained state and federal compliance, facilitating successful state inspections and promoting departmental standards.
- Instructed students on proper techniques for administering radiopharmaceuticals.
- Recognized as Radiology Employee of the Month for outstanding performance in December 2020 and February 2021.
- Represent the Radiology department by serving on the hospital Wheel Chair Committee and Falls Committee.
IV infusion Specialist
Hydropros IV Rehydration Specialists
Ft.Worth, Tx
09.2016 - 01.2019
- Administered rehydration cocktails and therapeutic solutions by prescription from doctors and nurse practitioners.
- Educated patients on treatment benefits and post-care instructions.
- Trained new staff on IV administration techniques and safety procedures to maintain high standards of patient care and safety.
PRN Nuclear Medicine Technologist
Baylor Scott & White
Dallas, TX
02.2014 - 01.2019
- Provided coverage for Nuclear Medicine Departments across Baylor Scott & White Healthcare system, including Baylor Plano, Baylor Grapevine, The Heart Hospital Baylor Plano, Baylor McKinney, The Center for Advanced Cardiac Care, The Heart Group Plano, Baylor Heart and Vascular, and Cardiovascular Consultants.
Nuclear Medicine Program Student
Baylor University Medical Center
Dallas, TX
08.2011 - 05.2013
- Performed nuclear medicine studies at five Baylor locations, enhancing patient care through consistent clinical practice.
- Collaborated with healthcare teams at Children’s Hospital of Dallas, Texas Oncology PET, and GE Radiopharmacy to optimize patient outcomes.
- Participated in training sessions to improve clinical skills and knowledge.
- Volunteered for community service projects, applying academic knowledge in real-world scenarios.
- Attended workshops and seminars to enhance learning beyond the classroom.
- Conducted research using academic journals and online databases for various papers.
- Fostered positive working relationships with staff and management, contributing to a collaborative work environment.
Operations-Collector Level II & III
CitiMortgage Inc.
Irving, Tx
11.2007 - 12.2009
- Negotiated credit extensions, enabling timely payments on overdue accounts.
- Analyzed client patterns to identify risks and propose effective solutions.
- Engaged customers in conversation to accurately determine needs and requirements.
Education
Baylor Nuclear Medicine Program -
Baylor University Medical Center
Dallas, TX05.2013
Bachelor of Arts - Economics
University of North Texas
05.2008
Skills
- Interpersonal relations
- Empathy and rapport-building
- Negotiation and closing
- Resilience and persistence
- Time management
- Adaptability
- Product knowledge and business acumen
- Operational management
- Performance evaluation
- Workflow optimization
- Team collaboration
- Customer relationship management
- Budget management
- Problem solving
- Effective communication
- Leadership development
- Process and procedure improvement
- Data analytics
- Department organization
- Customer service
- Financial management
- Managing operations and efficiency
Certification
NMTCB Certified Nuclear Medicine Technologist
Affiliations
Chairman of Baylor Scott & White Nuclear Medicine Committee
Timeline
Supervisor of Nuclear Medicine and PET Imaging
Baylor Scott & White Medical Center - Irving
06.2023 - Current
Small Business Owner
Amway
04.2021 - 01.2024
Nuclear Medicine Technologist
Baylor Scott & White Grapevine
01.2019 - 05.2023
IV infusion Specialist
Hydropros IV Rehydration Specialists
09.2016 - 01.2019
PRN Nuclear Medicine Technologist
Baylor Scott & White
02.2014 - 01.2019
Nuclear Medicine Program Student
Baylor University Medical Center
08.2011 - 05.2013
Operations-Collector Level II & III
CitiMortgage Inc.
11.2007 - 12.2009
Baylor Nuclear Medicine Program -
Baylor University Medical Center
Bachelor of Arts - Economics
University of North Texas