Travis Howard
Spokane Valley,WA
Summary
Versatile leader with a proven track record at Dollar General, adept in team leadership and performance management. Excelled in enhancing customer satisfaction and streamlining operations, achieving significant cost savings. Skilled in database maintenance and employee training, demonstrating exceptional problem-solving abilities and multitasking skills.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Bakery Leader
Fred Meyer
07.2024 - 02.2025
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
- Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
- Maintained cleanliness and hygiene in bakery premises.
- Conducted employee training sessions on proper baking techniques, equipment usage, sanitation practices, and safety protocols.
- Maintained and controlled inventory of baked goods.
Data Entry Manager
Moore RMG
11.2023 - 06.2024
- Maintained thorough documentation of departmental processes, enabling efficient knowledge transfer when needed.
- Audited production reports, tracking data entry and processing errors.
- Reported statistics requested by senior management accounting for database growth and call volume.
- Provided daily supervision, feedback and oversight to direct reports.
- Created and maintained department work schedules for adequate coverage during operating hours and overtime shifts.
- Conducted performance reviews of employee goals, objectives and performance expectations.
- Participated in weekly conference calls with management to discuss department updates and strategies.
- Implemented new data entry software, leading to increased productivity and user satisfaction.
Assistant Store Operations Manager
Dollar Tree
08.2022 - 11.2023
- Managed vendor relationships to secure timely deliveries and maintain optimal stock levels for merchandise.
- Resolved customer complaints professionally, ensuring a satisfactory outcome that promoted long-term loyalty to the brand.
- Maintained a clean and organized store environment, adhering to visual merchandising guidelines and safety standards.
- Maintained comprehensive knowledge of all company policies, procedures, products offerings – acting as a reliable resource for both staff members and clientele alike.
Store Manager
Dollar General
12.2019 - 08.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Education
High School Diploma -
Topeka High
Topeka, KS05-2019
Skills
- Problem-solving
- Typing speed
- Accuracy and precision
- Database maintenance
- Data management
- Staff development and training
- Performance management
- Team leadership
- Employee scheduling
Timeline
Bakery Leader
Fred Meyer
07.2024 - 02.2025
Data Entry Manager
Moore RMG
11.2023 - 06.2024
Assistant Store Operations Manager
Dollar Tree
08.2022 - 11.2023
Store Manager
Dollar General
12.2019 - 08.2022
High School Diploma -
Topeka High
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