Travis Jacks
Columbus,OH
Summary
Performance-driven Vice President with 10+ years of experience aligning systems with business requirements, policies, and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.
Overview
12
12
years of professional experience
Work History
Vice President of Operations - National Accounts
Brilar
01.2020 - 11.2024
- Oversee national operations, driving efficiency and service quality across multiple regions through subcontractor relationships
- Led initiatives to create and streamline processes, resulting in significant cost reductions and improved customer satisfaction
- Managed a large, diverse team, fostering a culture of excellence and continuous improvement
- Responsible for complete operational, strategic, and financial success of division
- Complete PnL ownership
- Responsible for ground up development of national program including all systems and processes
- Responsible for all hiring and firing activity
- Tasked with business development and market focused activities
- Generated top line revenue $32mm over 4-year history with a GPM of $8mm
- Supported a subcontractor team of ~500 on 1400 client properties.
Regional Operations Manager - National Accounts
BrightView Enterprise solutions
06.2014 - 02.2019
- Directed operations for national accounts, ensuring consistent delivery of services
- Developed and implemented operational strategies that enhanced service delivery and client retention
- Supervised regional managers, providing guidance and support to achieve organizational goals
- Responsible for development of strategic initiatives and development of new process
- Full PnL responsibility
- Managed $50mm book of work under my management
- Managed team of 20 to support the region- this included field and office staff
- Managed over 1000 subcontractor relationships and ~5000 client properties
- Responsible for hiring and firing.
Operations Manager
DHL Supply Chain
05.2013 - 06.2014
- Managed daily operations, overseeing logistics and supply chain activities
- Implemented process improvements that increased operational efficiency and reduced costs
- Collaborated with cross-functional teams to ensure seamless operations.
Education
Bachelor's Degree, Business Administration -
Ohio University
01.2014
Skills
- Project Management
- P&L Management
- Facilities Operations
- Negotiation
- Purchasing
- Staff Development
- Price Structuring
- Business Development
- Revenue Cycle Management
- Forecasting
- Operations Management
- Risk Management
Personal
- Owner of small grounds maintenance firm started in 2010. Managed by operator.
- Owner of facility management specific CRM and procurement software.
- Operations consultant to 2 smaller green industry firms in development of super regional and national programs
Timeline
Vice President of Operations - National Accounts
Brilar
01.2020 - 11.2024
Regional Operations Manager - National Accounts
BrightView Enterprise solutions
06.2014 - 02.2019
Operations Manager
DHL Supply Chain
05.2013 - 06.2014
Bachelor's Degree, Business Administration -
Ohio University
Similar Profiles
Victoria ShortVictoria Short
Service Delivery Coordinator at BrilarService Delivery Coordinator at Brilar
Jane KeskitaloJane Keskitalo
National Sales Manager at Brilar, LLCNational Sales Manager at Brilar, LLC
ELLIE RICEELLIE RICE
National Portfolio Manager at Brilar LLCNational Portfolio Manager at Brilar LLC
Corey HendricksCorey Hendricks
Agency Information Security Professional at Ohio Department of Youth ServicesAgency Information Security Professional at Ohio Department of Youth Services
Abigail KlinkAbigail Klink
Infant Teacher at Guidepost MontessoriInfant Teacher at Guidepost Montessori